Russian-Speaking Hostess at Luxury Resort

Fairmont; Dibba Al Fujairah; On-site; AED 39,000 - 61,000; Full time

Job summary

Fairmont Fujairah Beach Resort seeks a professional server to deliver exceptional guest experiences in a luxury setting. You will greet guests warmly, understand menu items, assist with beverage and food knowledge, handle reservations and waitlists, and ensure accurate dining charges while upholding sanitation standards.

Join a dynamic F&B team where precision, hospitality, and teamwork are essential. Prior POS experience and a commitment to confidentiality and brand standards will help you

Qualifications

• Previous service experience is an asset.
• POS system experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Commitment to maintaining confidentiality and adhering to ethical standards in financial practices.
• Embrace the Fairmont brand promise and luxury in interactions.
• Foster an inclusive environment where every individual feels valued and respected.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service.
• Understand the Server’s tasks in the outlet.
• Understand shift end reports in the outlet and the POS system.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Have knowledge of all menu items, garnishes, contents and preparation methods.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Present a positive first impression of the establishment’s friendliness, excellent service and high standards.
• Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave.
• Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency.
• Handling guest reservation details from the reservation system, table allocation, dietary requirements, billing

Skills

Excellent communication

Organizational skills

Interpersonal skills

Teamwork

Ability to work under pressure

Reliability

Guest-focused service

Tools

POS system

Job description

Fairmont Fujairah Beach Resort seeks a professional server to deliver exceptional guest experiences in a luxury setting. You will greet guests warmly, understand menu items, assist with beverage and food knowledge, handle reservations and waitlists, and ensure accurate dining charges while upholding sanitation standards.

Join a dynamic F&B team where precision, hospitality, and teamwork are essential. Prior POS experience and a commitment to confidentiality and brand standards will help you