Russian-Speaking Front-of-House Hostess

Fairmont Hotels & Resorts; Dibba Al Fujairah; On-site; AED 33,000 - 73,000; Full time

Job summary

Fairmont Fujairah Beach Resort in Dibba Al Fujairah is seeking a courteous Server to provide professional hospitality and engaging service in a fast-paced outlet. You will greet guests, answer queries, and guide them through menu options, ensuring accurate billing and a seamless dining experience.

The role requires strong communication, teamwork, and discretion, with the ability to thrive under pressure while maintaining the luxury standards of Fairmont. Experience with POS systems is a plus.

Qualifications

• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Commitment to maintaining confidentiality and adhering to ethical standards in financial practices.
• Foster an inclusive environment where every individual feels valued and respected.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service.
• Understand the Server’s tasks in the outlet.
• Understand shift end reports in the outlet and the POS system.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Have knowledge of all menu items, garnishes, contents and preparation methods.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Present a positive first impression of the establishment’s friendliness, excellent service and high standards.
• Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave.
• Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency.
• Handling guest reservation details from the reservation system, table allocation, dietary requirements, billing

Skills

Communication

Teamwork

Under pressure

Guest service

Discretion

Tools

POS System

Job description

Fairmont Fujairah Beach Resort in Dibba Al Fujairah is seeking a courteous Server to provide professional hospitality and engaging service in a fast-paced outlet. You will greet guests, answer queries, and guide them through menu options, ensuring accurate billing and a seamless dining experience.

The role requires strong communication, teamwork, and discretion, with the ability to thrive under pressure while maintaining the luxury standards of Fairmont. Experience with POS systems is a plus.