Robotics Showroom & Field Support Engineer

Robohub; Dubai; In loco; AED 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Robohub is seeking a Showroom Robot Maintenance & Readiness specialist in Dubai to prepare and demonstrate showroom robots, support rental projects, and provide after-sales technical support. The role includes configuration, testing, and documentation to ensure robots are ready for customer use.

Responsibilities include on-site installation, remote troubleshooting, and ensuring all equipment is available for client demonstrations and events. Travel to client sites and exhibitions may be required.

Competenze

• Diploma or Bachelor’s degree in Robotics, Mechatronics, Electronics, Engineering, IT, or a related technical field.
• Basic knowledge of robotics, software configuration, troubleshooting, networking, and technical support.
• Comfortable conducting robot demonstrations and communicating with customers.
• Able to travel to client sites, exhibitions, and project locations; flexible hours when required.
• Physically capable of lifting, moving, loading, unloading, and positioning robots and equipment.

Mansioni

• Prepare showroom robots for daily demonstrations and customer visits, including charging, software checks, and configurations.
• Conduct routine testing and maintenance to ensure robots are ready for use and demos.
• Provide after-sales support for sold robots, troubleshoot remotely or on-site, and coordinate repairs.
• Configure rental robots for projects, perform pre- and post-rental checks, and support on-site deployments.
• Record customer enquiries and document troubleshooting steps in company systems.

Conoscenze

Robot demonstrations

Customer communication

Troubleshooting

Travel readiness

Formazione

Robotics/Mechatronics/Electronics/Engineering/IT degree (Diploma or Bachelor)

Descrizione del lavoro

Robohub is seeking a Showroom Robot Maintenance & Readiness specialist in Dubai to prepare and demonstrate showroom robots, support rental projects, and provide after-sales technical support. The role includes configuration, testing, and documentation to ensure robots are ready for customer use.

Responsibilities include on-site installation, remote troubleshooting, and ensuring all equipment is available for client demonstrations and events. Travel to client sites and exhibitions may be required.