Revenue Cycle Management (RCM) Senior Coordinator - Payer Relations

King’s College Hospital Dubai; Dubai; On-site; AED 201,000 - 268,000; Full time

Job summary

King’s College Hospital Dubai is seeking a highly organized Revenue Cycle Management Senior Coordinator to optimize payer relations, manage network participation, tariffs and contracts. You will support onboarding/credentialing, maintain records, and collaborate with internal teams to ensure compliant payer processes.

Minimum 3 years in healthcare revenue cycle or related field, with strong communication and Excel proficiency. Arabic language skills are preferred to support our market needs.

Qualifications

• Bachelor's degree in related field is required.
• Minimum 3 years of experience in healthcare revenue cycle management or related function.
• Good understanding of UAE health insurance regulations, payer operations and provider contracting processes.
• Excellent communication, organization and attention to detail.

Responsibilities

• Payer network management and credentialing support for onboarding and renewals.
• Maintain contracts, tariffs, and historical pricing records with accuracy.
• Coordinate with Revenue Cycle, Finance, Legal, Clinical and Operations teams for timely resolutions.
• Prepare reports and dashboards on contracting progress, network coverage and KPIs.

Skills

Payer network management

Stakeholder management

Office software proficiency

Arabic language skills

Education

Bachelor's degree in Business Administration, Healthcare Management, or related field

Job description

Revenue Cycle Management (RCM) Senior Coordinator - Payer Relations

Job Description

We are seeking a highly organized and detail-oriented professional to support the management and optimization of relationships with insurance companies, TPAs, and corporate clients. This role plays a key part in ensuring effective payer participation, contract administration, credentialing, tariff management, and coordination between internal stakeholders and external partners.

Responsibilities

Key Responsibilities

Payer Network Management & Coordination

• Support payer onboarding and credentialing activities in compliance with regulatory and payer requirements.
• Maintain and update insurance network participation records and payer databases.
• Coordinate documentation required for network applications, renewals, and re-credentialing processes.
• Track contract approvals, renewals, and expirations, and follow up with insurance partners as required.
• Assist with the submission and management of payer network applications.

Tariff & Contract Administration

• Maintain an accurate repository of contracts, tariffs, and historical pricing records.
• Support tariff revisions, updates, and tracking activities.
• Coordinate with Revenue Cycle and Billing teams regarding cash price lists and payer tariff updates.
• Maintain records of contract terms, exclusions, special agreements, and validity periods.

Stakeholder Management

• Serve as a point of contact for internal teams regarding network participation, contract details, and payer-related queries.
• Liaise with Revenue Cycle, Finance, Legal, Clinical, and Operational teams to facilitate timely resolutions.
• Coordinate meetings, discussions, and communications with insurance companies, TPAs, and corporate partners.

Reporting & Documentation

• Maintain trackers, dashboards, and activity logs for payer-related initiatives.
• Prepare reports and summaries on contracting progress, network coverage, and key performance indicators.
• Ensure all contracts, credentialing documents, and payer correspondence are maintained accurately and in an auditable manner.

Qualifications

Requirements

• Bachelor's degree in Business Administration, Healthcare Management, or a related field.
• Minimum 3 years of experience in healthcare revenue cycle management, provider network management, healthcare contracting, or a related function.
• Good understanding of UAE health insurance regulations, payer operations, and provider contracting processes.
• Strong organizational skills with excellent attention to detail and accuracy.
• Excellent communication and stakeholder management skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities effectively in a fast-paced healthcare environment.
• Arabic-speaking candidates will be preferred to support market and business requirements.

Job Info

• Job Identification 380
• Job Category Administrative
• Posting Date 09/29/2026, 10:39 AM
• Apply Before 09/30/2026, 10:38 AM
• Locations One Tower, 19th Floor, Office 1901, Dubai, AE