Retail Support & Sales Associate

Al-Futtaim; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Ace Hardware within Al-Futtaim Retail in Dubai is seeking a Support Staff member to maintain a clean, organized, and shoppable store environment and drive sales through excellent customer service and product knowledge.

The role entails handling POS transactions, merchandising, stock checks, and assisting customers with product information to meet targets while upholding Al-Futtaim's standards and brand image in a busy retail setting.

Qualifications

• Completion of secondary school education.
• At least 2 years of experience in a retail environment.
• Knowledge of store operations and point of sale systems.
• Ability to learn and apply merchandising principles after training.

Responsibilities

• Provide high-level customer service to internal and external customers.
• Maintain tidy and organized store areas for a complete shopping experience.
• Operate the POS system with high accuracy in transactions.
• Drive sales using product knowledge and upsell techniques.
• Assist in stock reception and merchandising per procedures.
• Participate in stock takes and seasonal launches when required.

Skills

Customer service

Communication

POS operations

Cash handling

Product knowledge

Teamwork

Education

Secondary school education

Job description

Ace Hardware within Al-Futtaim Retail in Dubai is seeking a Support Staff member to maintain a clean, organized, and shoppable store environment and drive sales through excellent customer service and product knowledge.

The role entails handling POS transactions, merchandising, stock checks, and assisting customers with product information to meet targets while upholding Al-Futtaim's standards and brand image in a busy retail setting.