Retail Sales & Customer Experience Associate

Al-Futtaim; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Al-Futtaim Retail in Dubai seeks a Customer Service and Sales Associate for Ace Hardware to maintain a clean, organized, and shoppable store environment and to drive sales through product knowledge and service excellence.

You will handle POS transactions, assist customers, learn product uses, and support merchandising, pricing, and stock control with a focus on accuracy and customer satisfaction.

Qualifications

• Requires excellent customer service and communication skills.
• Experience with POS systems and cash handling.
• Strong product knowledge and willingness to learn new items quickly.
• Ability to work independently and as part of a team.

Responsibilities

• Provide high-level customer service both inside and outside the store.
• Maintain tidy and organized store areas to ensure a complete shopping experience.
• Operate the POS system with high accuracy in transactions.
• Drive sales through effective selling techniques and product knowledge.

Skills

Customer service

Communication skills

POS operation

Team coordination

Education

Secondary education

Tools

POS systems

Job description

Al-Futtaim Retail in Dubai seeks a Customer Service and Sales Associate for Ace Hardware to maintain a clean, organized, and shoppable store environment and to drive sales through product knowledge and service excellence.

You will handle POS transactions, assist customers, learn product uses, and support merchandising, pricing, and stock control with a focus on accuracy and customer satisfaction.