Retail Sales & Operations Coordinator - UAEN

Vhernier Group; Dubai; On-site; AED 45,000 - 89,000; Part time

Job summary

Vhernier Group in the UAE is seeking a part-time Sales & Operations Executive to support day-to-day boutique operations across the UAE, coordinating with stores, SAP, logistics and HQ.

You will handle stock movements, vendor communications, PO creation in SAP, and reporting while working closely with Richemont teams to ensure smooth retail operations. The role requires organised, proactive individuals fluent in English with strong Excel skills.

Qualifications

• Experience in retail operations or sales operations.
• Luxury or premium retail environment experience preferred.
• Working knowledge of SAP is required.
• Strong Excel and Office skills.
• Excellent organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Excellent communication with internal teams and suppliers.
• Proactive and willing to support across areas.

Responsibilities

• Provide day-to-day operational support to UAE boutiques.
• Support stock movements, transfers, receipts and returns in SAP.
• Assist with stock counts and investigate discrepancies.
• Coordinate inbound/outbound shipments with logistics and HQ.
• Follow up on deliveries and required documentation.
• Create and manage Purchase Orders in SAP; maintain records.
• Coordinate supplier quotations, invoices and follow-up.
• Support boutique needs including packaging and supplies.
• Maintain trackers for shipments and orders.
• Assist with openings, renovations and store readiness.
• Support regular sales, stock and operational reporting.
• Liaise with Finance, IT, Procurement and Security as needed.

Skills

Retail operations

Logistics coordination

Attention to detail

Multitasking

Communication

Fluent English

Tools

SAP

Excel

Microsoft Office

Job description

Role Overview

The Sales & Operations Executive will support the day-to-day retail and operational activities of Vhernier in the UAE. The role will work closely with the existing operations function, boutique teams, Richemont departments and Vhernier HQ to help ensure smooth boutique operations.

THIS IS A PART TIME ROLE FOR A UAEN

Role Overview

The Sales & Operations Executive will support the day-to-day retail and operational activities of Vhernier in the UAE. The role will work closely with the existing operations function, boutique teams, Richemont departments and Vhernier HQ to help ensure smooth boutique operations.

This is a hands-on coordination role suited to someone who is organised, proactive and comfortable working across stock, SAP, logistics, suppliers and general retail operations.

Key Responsibilities

• Provide day-to-day operational support to Vhernier boutiques across the UAE.
• Support stock movements, transfers, receipts and returns within SAP.
• Assist with stock counts, inventory checks and follow-up on stock discrepancies.
• Coordinate inbound and outbound shipments with boutiques, logistics teams, suppliers and HQ.
• Follow up on deliveries, shipment documentation and operational timelines.
• Create and follow up on Purchase Orders in SAP and maintain supporting documentation.
• Coordinate supplier quotations, invoices and general supplier follow-up.
• Support boutique requirements including packaging, stationery, uniforms and operational supplies.
• Maintain trackers for shipments, orders, projects and other operational activities.
• Assist with boutique openings, renovations and retail projects, including deliveries and store readiness.
• Support regular sales, stock and operational reporting.
• Liaise with internal Richemont teams including Finance, Logistics, IT, Procurement and Security as required.
• Ensure operational records and documentation are maintained accurately and in line with internal procedures.

Profile & Experience

• Experience in retail operations, sales operations, logistics, supply chain or a similar role.
• Experience within a similar position in luxury retail, jewelry, fashion or a premium retail environment.
• Working knowledge of SAP is required.
• Good Microsoft Excel and Microsoft Office skills.
• Strong organisation and attention to detail.
• Ability to manage multiple tasks and follow through on deadlines.
• Good communication skills and confidence working with internal teams and external suppliers.
• Proactive, practical and willing to support across different areas of the business.
• Fluent English is required.