Retail Sales Executive

Malabar Group; Dubai; On-site; AED 44,640 - 78,120; Full time

Job summary

Malabar-Group in the United Arab Emirates is seeking a Retail Sales Associate to engage customers, present product offerings, and complete sales transactions in busy mall locations. The role involves stock control, display compliance, and collaboration with the marketing team to drive visits and exhibitions.

You will handle customer queries, ensure timely stock replenishment, and maintain relationships with competitors to improve store-level processes.

Responsibilities

• Receive customers and understand their requirements.
• Introduce product offerings and facilitate buying decisions.
• Prepare estimates and complete sales transactions.
• Maintain and count stock daily, tracking opening/closing stock.
• Monitor stock levels and ensure adequate stock for sales.
• Report sold stock for reordering and replenish stock in a timely manner.
• Minimise dead stock in liaison with the store manager.
• Ensure attractive product displays following hygienic standards.
• Secure jewellery stock and report potential theft promptly.
• Support marketing for potential customer visits and exhibitions.
• Identify potential customers and refer them to the store.

Job description

Responsibilities

• Receive the customer and engage with the customer to understand the customer’s requirement.
• Introduce various product offering to the customers and facilitate customer buying decision.
• Prepare the estimate of the products selected and completing the sales transaction.
• Achieve category wise sales target for the allocated section.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Monitor the stock in the section and ensure adequate stock for sales.
• Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.
• Monitor the dead stock and liaison with the store manager to minimise the same.
• Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.
• Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft.
• Understand the queries and complaints from the customer and address with right solution.
• Provide support to the marketing team for potential customer visits and exhibitions.
• Identify potential customers and referring them to the store.
• Adhere to cost saving practices undertaken in the store.
• Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.

Functional Area Retail Sales

Location UAE Al Ghurair Centre Mgd LJ;UAE Barsha Mall MGD LJ;UAE Burdubai;UAE Burdubai Al Fahidi 2