Retail Sales & Customer Experience Specialist

TradesApp; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

TradesApp in Dubai is seeking a customer-service oriented professional to assist customers, drive product recommendations, and support store operations. You will greet customers, provide information, and contribute to achieving daily sales targets.

Responsibilities include maintaining product displays, handling cash and POS transactions, and collaborating with the team to ensure a smooth shopping experience. The role emphasizes customer satisfaction and visual merchandising standards.

Responsibilities

• Greet customers and identify needs to drive product recommendations.
• Provide product information and upsell or cross-sell where appropriate.
• Maintain knowledge of products, promotions, and brand initiatives.
• Handle inquiries and complaints professionally, escalating when needed.
• Aim to meet and exceed daily, weekly, and monthly sales targets.

Skills

Customer service

Sales skills

Communication

Teamwork

Cash handling

Tools

POS System

Job description

TradesApp in Dubai is seeking a customer-service oriented professional to assist customers, drive product recommendations, and support store operations. You will greet customers, provide information, and contribute to achieving daily sales targets.

Responsibilities include maintaining product displays, handling cash and POS transactions, and collaborating with the team to ensure a smooth shopping experience. The role emphasizes customer satisfaction and visual merchandising standards.