Retail Manager - Fitness & Wellness (B2B)

Future Group Translation Services; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Future Group Translation Services in the United Arab Emirates seeks a commercially focused Retail Manager Fitness amp Wellness B2B to lead and grow B2B retail operations across gyms, studios, wellness centres, and corporate partners in Dubai.

You will oversee performance, product availability, merchandising standards and client engagement, delivering sales and profitability across partner networks with a strong emphasis on relationship-building and strategic account development.

Qualifications

• Must have extensive retail management or B2B commercial experience.
• Experience in fitness and wellness industry is mandatory.
• Proven ability to grow business accounts or retail partnerships.
• Demonstrated track record achieving sales and profitability targets.
• Strong inventory, merchandising, and retail operations knowledge.

Responsibilities

• Develop and implement B2B retail strategies to achieve revenue and profitability targets.
• Manage day-to-day retail operations across business accounts and partner locations.
• Build relationships with gyms, studios, wellness centres, clubs and corporate partners.
• Identify opportunities to increase product distribution and customer engagement.
• Oversee full B2B retail cycle: onboarding, product selection, pricing, ordering, stock management.
• Collaborate with internal teams to deliver seamless B2B retail experiences.
• Support contract discussions, pricing reviews, and trading terms.
• Conduct regular account visits and partner meetings.

Skills

Retail management

B2B account management

Commercial operations

CRM systems

Sales reporting

Inventory management

Merchandising

Negotiation

Stakeholder management

Tools

CRM systems

ERP systems

Job description

Job Summary

We are seeking a commercially focused and customer-oriented Retail Manager Fitness amp Wellness B2B to join our Commercial and Retail Team for one of our clients The ideal candidate will be responsible for managing and growing B2B retail operations across the fitness and wellness sector developing strong relationships with business customers and delivering consistent sales and profitability results This role will oversee retail performance product availability merchandising standards and client engagement across gyms fitness studios wellness centres sports clubs corporate wellness providers and other business partners

Key Responsibilities

• Develop and implement B2B retail strategies to achieve sales revenue margin and profitability targets


• Manage day-to-day retail operations across business accounts partner locations and relevant sales channels


• Build and maintain strong relationships with gyms fitness studios wellness centres sports clubs corporate wellness providers and other commercial partners


• Identify opportunities to increase product distribution retail sales account penetration and customer engagement


• Manage the full B2B retail cycle including account onboarding product selection pricing ordering merchandising stock management and ongoing account development


• Work with partners to understand their commercial needs and recommend appropriate fitness wellness lifestyle and retail product solutions


• Monitor product availability stock levels replenishment order fulfilment and inventory accuracy across B2B accounts


• Ensure retail displays product presentation promotional materials and merchandising standards are consistently maintained


• Develop and execute promotional campaigns product launches seasonal initiatives and commercial activation plans with business partners


• Analyse sales performance product trends customer feedback and account profitability to identify growth opportunities


• Prepare regular sales inventory account performance and forecast reports for internal stakeholders


• Collaborate closely with Sales Marketing Operations Supply Chain Finance and Customer Success teams to deliver a seamless B2B retail experience


• Support contract discussions pricing reviews trading terms and commercial negotiations with business clients


• Conduct regular account visits business reviews product training sessions and partner meetings


• Represent the company at fitness wellness retail and industry networking events

Qualifications

• Strong experience in retail management B2B account management commercial operations or a related field


• Previous experience in the fitness and wellness industry is mandatory


• Proven experience managing business accounts retail partnerships or multi-site commercial operations


• Demonstrated ability to achieve sales revenue margin and customer retention targets


• Experience managing product ranges stock availability merchandising and retail performance


• Strong understanding of B2B retail wholesale distribution and account development principles


• Experience working with gyms fitness studios wellness centres sports clubs healthcare providers or corporate wellness organisations is highly preferred


• Technical SkillsHands-on experience with CRM retail management inventory management or enterprise resource planning systems


• Sales reporting forecasting stock analysis and performance tracking


• Account planning commercial reporting and budget management


• Microsoft Office Suite and Google Workspace including strong Excel or spreadsheet skills


• Experience preparing presentations business reviews commercial proposals and account plans


• Knowledge of merchandising point-of-sale processes product launches and promotional planning


• CompetenciesStrong commercial awareness with a results-oriented approach


• Excellent relationship-building and stakeholder management abilities


• Strong negotiation influencing and communication skills


• Customer-focused with a clear understanding of B2B partner needs


• Strong organisational and time management abilities


• Analytical approach to sales stock account and profitability data


• Proactive adaptable and confident working in a fast-paced environment


• Ability to work independently and collaboratively across multiple teams


• Strong attention to detail and commitment to operational excellence

Must-Have Requirements

• Previous retail management or B2B commercial experience is mandatory


• Previous experience in the fitness and wellness industry is mandatory


• Proven ability to manage and grow business accounts or retail partnerships


• Demonstrated experience achieving sales and commercial performance targets


• Strong understanding of inventory merchandising account management and B2B retail operations


• Strong experience in retail management, B2B account management, commercial operations, or a related field


• Previous experience in the fitness and wellness industry is mandatory


• Proven experience managing business accounts, retail partnerships, or multi-site commercial operations


• Demonstrated ability to achieve sales, revenue, margin, and customer retention targets


• Experience managing product ranges, stock availability, merchandising, and retail performance


• Strong understanding of B2B retail, wholesale, distribution, and account development principles


• Experience working with gyms, fitness studios, wellness centres, sports clubs, healthcare providers, or corporate wellness organisations is highly preferred


• Hands-on experience with CRM, retail management, inventory management, or enterprise resource planning systems


• Sales reporting, forecasting, stock analysis, and performance tracking


• Account planning, commercial reporting, and budget management


• Microsoft Office Suite and Google Workspace, including strong Excel or spreadsheet skills


• Experience preparing presentations, business reviews, commercial proposals, and account plans


• Knowledge of merchandising, point-of-sale processes, product launches, and promotional planning


• Strong commercial awareness with a results-oriented approach


• Excellent relationship-building and stakeholder management abilities


• Strong negotiation, influencing, and communication skills


• Customer-focused with a clear understanding of B2B partner needs


• Strong organisational and time management abilities


• Analytical approach to sales, stock, account, and profitability data


• Proactive, adaptable, and confident working in a fast-paced environment


• Ability to work independently and collaboratively across multiple teams


• Strong attention to detail and commitment to operational excellence


• Previous retail management or B2B commercial experience is mandatory


• Previous experience in the fitness and wellness industry is mandatory


• Proven ability to manage and grow business accounts or retail partnerships


• Demonstrated experience achieving sales and commercial performance targets


• Strong understanding of inventory, merchandising, account management, and B2B retail operations