Retail Associate – Ajman & Sharjah

Confidential Company; Abu Dhabi; Presencial; AED 48.000 - 72.000; Jornada completa

Descripción de la vacante

Confidential Company in the United Arab Emirates is seeking a retail sales associate to greet customers, understand needs, and guide them to suitable products. You will provide product information, process purchases at the POS, and handle payments while ensuring a positive shopping experience.

The role involves maintaining neat displays, restocking, following store policies, and supporting stock checks and daily operations. Willingness to work flexible shifts including weekends is expected.

Formación

• Experience assisting customers in a retail environment is preferred.
• Strong communication and interpersonal skills.
• Basic numeric skills for pricing and transactions.

Responsabilidades

• Welcome customers to the store and assist them in a polite, friendly, and professional manner.
• Ask questions to understand customers' needs and help them find suitable products.
• Provide accurate information about products, prices, offers, availability, and store policies.
• Recommend products when appropriate and support customers throughout their shopping experience.
• Process customer purchases using the POS system and handle payments accurately.
• Issue receipts, process refunds or exchanges, and follow store policy.
• Keep shelves and displays tidy and well organized, and restock as needed.
• Monitor stock and inform supervisor when items run low.
• Assist with receiving, unpacking, and organizing deliveries.
• Follow opening/closing procedures and maintain health and safety guidelines.

Conocimientos

Customer service

Cash handling

POS operation

Communication

Teamwork

Basic math

Educación

10+2 or Diploma

Herramientas

POS system

Descripción del empleo

• Welcome customers to the store and assist them in a polite, friendly, and professional manner.

• Ask questions to understand customers' needs and help them find suitable products.

• Provide accurate information about products, prices, offers, availability, and store policies.

• Recommend products when appropriate and support customers throughout their shopping experience.

• Assist with sales activities and work towards achieving individual and store sales targets.

• Process customer purchases using the point-of-sale (POS) system, where required.

• Handle cash, card, and other payment transactions accurately, following company procedures.

• Issue receipts and assist with refunds or exchanges in accordance with store policy.

• Keep shelves, counters, product displays, and customer areas clean, tidy, and well organised.

• Replenish products on shelves and ensure items are displayed neatly and attractively.

• Check product labels, price tags, and promotional materials, and report any errors to the supervisor.

• Monitor stock on the sales floor and inform the supervisor when products are running low.

• Assist with receiving, unpacking, checking, sorting, and arranging deliveries.

• Support stock counts and help maintain accurate inventory records.

• Follow store opening, closing, cleaning, and daily operating procedures as assigned.

• Respond to customer questions and concerns calmly, and refer complex issues to the supervisor.

• Work cooperatively with colleagues and supervisors to support smooth store operations.

• Follow workplace health, safety, security, and customer service guidelines.

• Stay informed about product features, new arrivals, promotions, and store updates.

• Carry out other reasonable duties related to retail sales and store operations as assigned.

Desired Candidate Profile

• Minimum educational qualification: 10+2 or a Diploma in any discipline.

• Fresh graduates and entry-level candidates are encouraged to apply.

• Previous experience in retail, sales, cashiering, merchandising, or customer service is an advantage, but not essential.

• Open to candidates of any nationality.

• Good communication and interpersonal skills, with the ability to interact politely with customers.

• A helpful, approachable, and customer-focused attitude.

• Honest, punctual, reliable, and willing to take responsibility for assigned duties.

• Positive attitude and eagerness to learn about products, sales, and store procedures.

• Ability to work well independently and as part of a team.

• Basic numerical skills for handling prices, payments, and simple calculations.

• Basic computer skills; experience using a POS or billing system is an advantage.

• Well-presented and able to maintain a professional appearance at work.

• Willingness to work flexible shifts, weekends, or public holidays when required.

• Ability to stand for extended periods and assist with routine store tasks.

• Candidates available to work in Ajman, Abu Dhabi, or Sharjah are welcome to apply.