Retail Account Manager

HP; Dubai; On-site; AED 1,800,000 - 2,600,000; Full time

Job summary

HP is seeking a Retail Account Manager focused on Consumer Electronics and Hyper Markets to drive strategic account plans and mutually beneficial growth. You will serve as a trusted advisor to retail partners, aligning HP’s broad portfolio to evolving consumer needs and modern work environments.

The role emphasizes cross-portfolio solutions, customer experience, and data-driven decision making to win in a dynamic market.

Qualifications

• 610 years of experience in B2B solution selling.
• Proven track record in closing complex multi-year contractual deals.
• Strong understanding of enterprise buying processes (RFPs and procurement models).
• Experience engaging senior customer stakeholders (IT Heads, CIOs, Procurement Leaders).

Responsibilities

• Build and sustain executive-level relationships with key retail partners.
• Lead joint business planning to support long-term growth and portfolio expansion.
• Position HP One HP portfolio as integrated solutions for modern work and learning.
• Educate and influence retail partners on HP’s Future of Work strategy including hybrid usage and AI-enabled devices.
• Develop and execute account strategies to achieve revenue targets and portfolio penetration.
• Identify upsell and cross-sell opportunities across HP categories.
• Collaborate with internal teams to deliver aligned execution and customer value.

Skills

Executive relationships

Account planning

Cross-selling

Solution selling

Job description

Retail Account Manager

Description

Job Summary

As a Retail Account Manager focused on Consumer Electronics / Hyper Markets you will own the strategic development and execution of retail account plans that drive mutual growth. You will act as atrusted advisorto retail partnersaligning HPs broad portfolio to evolving consumer needs hybrid lifestyles and modern work and learning environments.

This role goes beyond individual product lines emphasizingcrossportfolio solutions customer experience and datadriven decisionmaking to win in a dynamic and competitive market.

Responsibilities

Account & Partner Leadership

• Build develop and sustain strong executivelevel relationships with key retail partners.
• Understand each partners business strategy customer segments and growth objectives to align tailored HP solutions.
• Lead joint business planning that supports longterm growth customer satisfaction and portfolio expansion.

One HP Portfolio & Solution Leadership

• Position HPsOne HP portfolioPCs Print Collaboration Software and Servicesas integrated solutions that enable modern work learning and lifestyle experiences.
• Educate and influence retail partners on HPs Future of Work strategy including hybrid usage AIenabled devices and seamless device ecosystems.
• Enable retail teams through training tools and insights to effectively communicate HPs differentiated value to consumers.

Sales Growth & Execution

• Develop and execute account strategies to achieve and exceed revenue mix and portfolio penetration targets.
• Identify and activate opportunities forupsell and crosssellacross HP categories to increase total account value.
• Collaborate closely with internal sales category marketing and operations teams to deliver aligned execution.

Market & Business Insight

• Monitor consumer electronics trends competitive activity and evolving customer behaviors related to work learning and creativity.
• Translate market insights into actionable recommendations that inform account strategy promotions and future portfolio opportunities.
• Provide structured feedback to internal teams to influence roadmap alignment and retail execution.

Customer Experience & Operational Excellence

• Serve as the primary escalation point for retail partner issues ensuring timely resolution and strong partner advocacy.
• Champion exceptional endtoend customer experiences that reinforce HPs brand promise and longterm loyalty.
• Act as a connector between retail partners and HP internal stakeholders to drive clarity alignment and execution speed.

Education & Experience Recommended

• 610 years of experience in B2B solution selling.
• Proven track record in closing complex multi-year contractual deals.
• Strong understanding of enterprise buying processes RFPs and procurement models.
• Experience engaging senior customer stakeholders (IT Heads CIOs Procurement Leaders).

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Sales

Schedule - Full time

Shift - No shift premium (United Arab Emirates)

Travel - 50%

Relocation - No

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal

Required Experience

Manager