Restaurant Supervisor - Abu Dhabi

Sunset Hospitality Group; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Sunset Hospitality Group’s ISOLA in Abu Dhabi is seeking a skilled Restaurant Supervisor to lead the floor team during daily service and coordinate operations in our opening team. You will ensure guest-service standards and smooth service flow across front-of-house with the kitchen, bar and reception.

Ideal candidates have 2–3 years of experience in upscale or premium high-volume restaurants, strong leadership and communication skills, and fluent English; additional languages are a plus.

Qualifications

• 2–3 years of restaurant-service experience with supervisory exposure.
• Experience in upscale, Italian or premium high-volume restaurant.
• Strong floor leadership, communication and problem-solving skills.
• Working knowledge of POS systems and restaurant-service procedures.
• Fluent in English; proficiency in an additional language is a strong advantage.

Responsibilities

• Supervise the restaurant floor and allocate sections before service.
• Brief, guide and support Waiters and Runners throughout the shift.
• Monitor service timing, table presentation and guest satisfaction.
• Coordinate with the kitchen, bar and reception teams to maintain a smooth service flow.
• Handle guest requests and feedback professionally and escalate serious concerns when required.
• Support opening and closing procedures, cash controls and daily operational reports.
• Ensure compliance with hygiene, grooming and brand-service standards.

Skills

Floor leadership

Communication

Problem-solving

POS systems

Tools

POS systems

Job description

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 111 properties across 26 countries, committed to delivering authentic and diverse hospitality experiences that bring people together around the world.

About ISOLA - Abu Dhabi

ISOLA Ristorante Italiano brings the warmth and character of Italian dining to Abu Dhabi, combining authentic flavors, relaxed elegance and genuine hospitality in a contemporary setting.

We are seeking a skilled and motivated Restaurant Supervisor to join the opening team at ISOLA in Abu Dhabi. The Restaurant Supervisor will lead the floor team during daily service, coordinate restaurant operations and maintain consistent guest-service standards.

Key Responsibilities

• Supervise the restaurant floor and allocate sections before service.
• Brief, guide and support Waiters and Runners throughout the shift.
• Monitor service timing, table presentation and guest satisfaction.
• Coordinate with the kitchen, bar and reception teams to maintain a smooth service flow.
• Handle guest requests and feedback professionally and escalate serious concerns when required.
• Support opening and closing procedures, cash controls and daily operational reports.
• Ensure compliance with hygiene, grooming and brand-service standards.

Ideal Candidate

• At least 2-3 years of restaurant-service experience, including supervisory exposure.
• Experience in an upscale, Italian or premium high-volume restaurant.
• Strong floor leadership, communication and problem-solving skills.
• Working knowledge of POS systems and restaurant-service procedures.
• Fluent in English; proficiency in an additional language is a strong advantage.