Restaurant Supervisor

AWJ Investments; Dubai; On-site; AED 28,000 - 50,000; Full time

Job summary

AWJ Investments is seeking a Floor Supervisor to oversee all restaurant operations, train and supervise staff, and ensure compliance with health and safety standards.

You will manage staff schedules, monitor inventory and cash flow, resolve customer complaints professionally, and strive to elevate service quality in a casual dining or cafe environment in Dubai.

Qualifications

• Experience minimum 3 years in upgraded casual dining or cafe.
• Strong interpersonal and communication abilities.
• Hard worker with teamwork orientation.
• Demonstrated leadership and multitasking capabilities.
• Highly self-motivated with ability to inspire others.
• Ability to adapt to a new work environment.

Responsibilities

• Training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Oversee health code compliance and sanitation standards.
• Monitoring future needs for goods, kitchen supplies, and cleaning products; order accordingly.
• Monitoring the restaurant's cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.
• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.
• Motivate and inspire team members & Lead by setting a good example (role model) - behavior consistent with words.

Skills

Interpersonal skills

Communication skills

Team player

Self-motivated

Leadership

Multitasking

Adaptability

Job description

Job Purpose:

Floor Supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

Key Result Areas:

• Training restaurant staff.


• Managing restaurant staff's work schedules.


• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.


• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.


• Checking in on dining customers to enquire about food quality and service.


• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Oversee health code compliance and sanitation standards.


• Monitoring future needs for goods, kitchen supplies, and cleaning products; order accordingly.


• Monitoring the restaurant's cash flow and settling outstanding bills.


• Reviewing customer surveys to develop and implement ways to improve customer service.


• Resolving customer complaints in a professional manner.


• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.


• Motivate and inspire team members & Lead by setting a good example (role model) - behavior consistent with words.

Specifications (Qualifications, Experience, and Skills):

• Experience minimum 3 years similar position in upgraded casual dinning or cafe.


• Ability to be integrated into a new work environment.


• High interpersonal skills, and communication skills.


• Hard worker, team player.


• Highly Self-motivated with the ability to motivate others as well.


• Leadership and multitasking.