Restaurant Supervisor

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 134,000 - 179,000; Full time

Job summary

Alabbar Enterprises & ANOTHER is a Dubai-based retail group representing renowned brands across food, beverage and lifestyle concepts. We seek a dynamic Restaurant Supervisor to lead guest experiences in one of our stylish Dubai venues.

The ideal candidate will have 5–8 years in High-End / Casual Dining F&B operations, 2–3 years in a similar role, and a graduate qualification, with a proven ability to drive service excellence while optimizing costs.

Qualifications

• Graduate in a relevant discipline.
• 5-8 years of experience in High-End / Casual Dining F&B Operations.
• 2-3 years of experience in a similar role.

Responsibilities

• Contribute to achieving target sales and budget.
• Initiate cost control and reduction.
• Deliver the highest level of customer service.
• Assist customers with queries and complaints.
• Supervise the application of the Sequence Of Service.
• Oversee service flow during operations.
• Supervise staff to ensure best service practices.
• Stress cost reduction to all staff.
• Prepare itemized checks using Micros POS.
• Stock service areas with supplies.
• Monitor staff productivity.
• Manage reward schemes and programs.

Education

Graduate in a relevant discipline

Job description

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen and Klay by Karak under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments - growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Purpose:

We are looking for a dynamic Restaurant Supervisor to join our team of F&B professionals within one of our well-known, stylish, concepts located in Dubai. A passion for food and beverage and a genuine ability to create and provide the ultimate guest experience will be the natural qualities of the best candidates for this role.

Job Responsibilities:

• Contribute in achieving target sales and reaching the budget.
• Initiative in controlling or minimizing the cost
• Achieve highest level of customer service
• Assist customers queries and complaint
• Supervises the application of the Sequence OF Service
• Supervises the service flow during operation
• Supervises the staff in providing the best service practices
• Emphasize to all staff the important of reducing restaurant cost.
• Prepare checks that itemize and total meal costs using the Micros Point of Sales system
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Staff productivity
• Reward schemes and programs

Job Requirements:

• Graduate in a relevant discipline
• 5-8 years of experience in High-End / Casual Dining F&B Operations
• 2-3 years of experience in a similar role