Restaurant Manager - Delilah Supper Club

Wynn Al Marjan Island

Dubai

Vor Ort

AED 240.000 - 360.000

Vollzeit

vor 31 Stunden
Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Salary in AED
Healthcare package
Life insurance
Incentive programs
Excellent leave policy

Zusammenfassung

Wynn Al Marjan Island is seeking a Restaurant Manager for Delilah Supper Club to lead the luxury dining experience within the resort’s Food & Beverage team. You will manage daily shifts, ensure Forbes Travel Guide 5-Star standards, coordinate with kitchen, and supervise service staff to deliver exceptional guest experiences.

Ideal candidates bring 3–5 years in luxury dining management, fluency in English, knowledge of wine, and a track record in high-volume settings.

Qualifikationen

  • 3–5 years in luxury or high-volume dining management.
  • Experience with Forbes Travel Guide 5-Star service standards.
  • Fluent English; another European language is a plus.
  • Experience in Michelin or Gault Millau environments preferred.
  • Strong product knowledge of cuisine and wine; WSET2 preferred.
  • Budgeting basics, allergen management, and food safety.

Aufgaben

  • Execute daily shifts per SOPs, ensuring consistency and mise en place.
  • Control costs, assist GM with labor scheduling and inventory.
  • Develop promotions to maximize revenue, seat utilization, productivity.
  • Coordinate with kitchen on menu, pacing, and dietary needs.
  • Oversee reservations, waitlists, and floor plans for efficient turnover.
  • Prepare daily shift reports and raise issues to the GM.
  • Assist with store and cash handling, timekeeping, and logs.
  • Provide leadership to supervisors and service teams.
  • Maintain Forbes 5-Star standards and conduct table touches.
  • Handle guest complaints promptly and coordinate with GM.
  • Serve VIPs and media guests; liaise with PR/VIP as needed.
  • Schedule training and update SOPs with F&B leadership.
  • Adhere to policies, codes of conduct, and maintain appearance.
  • Support sustainability initiatives and safe work practices.

Kenntnisse

Leadership
Guest service
Communication
Budgeting basics
Allergen mgmt
MS Office
POS software
Forbes 5-Star
Wine knowledge
WSET2

Ausbildung

Secondary school diploma or above; Hospitality degree preferred

Tools

SevenRooms
MS Office
POS software

Jobbeschreibung

Job Description
About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan is currently seeking a Restaurant Manager – Delilah Supper Club to join the resort’s Food & Beverage team.

Responsibilities

The primary duties and responsibilities of this role are:

  • Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise en place readiness.
  • Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory, and cash handling.
  • Help develop and implement business strategies and promotions that maximize revenue, seat utilization, and productivity.
  • Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials.
  • Oversee reservations, waitlist, and floor plans to optimize turn times and guest flow.
  • Prepare and present daily shift reports; elevate issues and propose solutions to the GM.
  • Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts).
  • Assist and carry out tasks assigned by the General Manager and leadership.
  • Maintain service goals and Forbes 5 Star standards; conduct table touches and follow ups.
  • Handle complaints and recovery promptly to guest satisfaction, involving the GM when appropriate.
  • Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed.
  • Provide day to day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals.
  • Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs.
  • Adhere to Company policies, Code of Conduct, and maintain a professional appearance at all times.
  • Follow health & safety and food hygiene standards; champion safe work practices.
  • Participate in sustainability initiatives (Reduce, re use, recycle).
About You

The ideal candidate for this position will have the following experience and qualifications:

  • A proven track record of 3–5 years in luxury or high volume dining management is essential, demonstrating the ability to lead with precision, composure, and guest focused excellence.
  • Experience with Forbes Travel Guide 5-Star service standards and familiarity with SevenRooms is preferred.
  • Experience in Michelin recognized or Gault Millau restaurants preferred.
  • Strong product knowledge of cuisine style and wine; WSET 2 preferred.
  • Working knowledge of budgeting basics, allergen management, and food safety.
  • Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2
  • Fluent spoken and written English, and another European Language
  • Proficient with MS Office and POS software; comfortable with digital reports and checklists.
  • Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.
  • Background in fine dining operations (service and basic culinary coordination).
  • International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus.
  • Demonstrates hands on leadership, guest focus, clear communication, and strong interpersonal skills.
  • Self motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.
About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

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