Assistant General Manager - Lebanese Restaurant

Wynn Al Marjan Island; Ras Al Khaimah; Vor Ort; AED 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Healthcare package

Life insurance

Incentive programs

Generous leave policy

Zusammenfassung

Wynn Al Marjan Island is hiring an Assistant General Manager for the Lebanese restaurant to lead daily operations, ensure Forbes 5 Star standards, and drive guest satisfaction on a luxury resort platform in Ras Al Khaimah. You will manage staff, budgeting, menus, and training in a dynamic, high-volume setting.

Ideal candidates have 2–3 years leadership in fine dining, experience with Michelin/Guill Millau standards, and strong expertise in wine, service, and safety.

Qualifikationen

• 2–3 years leadership experience in fine dining (Assistant GM/Restaurant Manager)
• Experience in Michelin recognized or Gault Millau restaurants preferred
• Strong product knowledge of cuisine style and wine; WSET 2 preferred
• Working knowledge of budgeting basics, allergen management, and food safety
• Bachelor’s degree in hospitality management is an advantage
• Fluent spoken and written English, and another European language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists
• Experience in luxury 5 star hotels/restaurants delivering exceptional dining experiences
• Background in fine dining operations (service and basic culinary coordination)
• International exposure in trendsetting markets is a plus

Aufgaben

• Execute daily shifts to SOPs, ensuring consistency and mise en place readiness
• Operate cost effectively within budgets; support GM in cost control, labor scheduling, inventory, and cash handling
• Develop and implement strategies and promotions to maximize revenue and seat utilization
• Coordinate with kitchen on menu availability, dietary needs, pacing, and specials
• Oversee reservations, waitlists, and floor plans to optimize guest flow
• Prepare daily shift reports; escalate issues and propose solutions to the GM
• Support restaurant administration and maintain proper logs and petty cash checks
• Provide day-to-day supervision and coaching to supervisors and service teams
• Maintain Forbes 5 Star service standards; conduct table touches and guest follow-ups
• Handle complaints promptly; involve GM when appropriate
• Provide VIP/media guest service and coordination with PR/VIP services
• Schedule training plans with F&B Trainer and GM; update SOPs
• Adhere to company policies and maintain professional appearance
• Follow health, safety and food hygiene standards; participate in sustainability initiatives

Kenntnisse

Leadership

Budgeting

MS Office

POS software

Guest service

Food safety

Allergen management

WSET 2

Second language (European language)

Ausbildung

Bachelor’s degree in hospitality management

WSET 2 certification

Tools

MS Office

POS software

Jobbeschreibung

Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan is currently seeking an Assistant General Manager – Lebanese Restaurant to join the resort’s Food & Beverage team.

Responsibilities

The primary duties and responsibilities of this role are:

• Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise en place readiness.
• Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory, and cash handling.
• Help develop and implement business strategies and promotions that maximize revenue, seat utilization, and productivity.
• Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials.
• Oversee reservations, waitlist, and floor plans to optimize turn times and guest flow.
• Prepare and present daily shift reports; escal**?** issues and propose solutions to the GM.
• Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts).
• Assist and carry out tasks assigned by the General Manager and leadership.
• Maintain service goals and Forbes 5 Star standards; conduct table touches and follow ups.
• Handle complaints and recovery promptly to guest satisfaction, involving the GM when appropriate.
• Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed.
• Provide day to day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals.
• Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs.
• Adhere to Company policies, Code of Conduct, and maintain a professional appearance at all times.
• Follow health & safety and food hygiene standards; champion safe work practices.
• Participate in sustainability initiatives (Reduce, re use, recycle).

About You

The ideal candidate for this position will have the following experience and qualifications:

• 2–3 years leadership experience in fine dining (e.g., Assistant GM/Restaurant Manager), ideally in venues averaging 50+ covers/day.
• Experience in Michelin recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2
• Fluent spoken and written English, and another European Language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists.
• Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.
• Background in fine dining operations (service and basic culinary coordination).
• International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus.
• Demonstrates hands on leadership, guest focus, clear communication, and strong interpersonal skills.
• Self motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.