An application made for this job — a tailored resume and cover letter that speak straight to the posting.
7 Management seeks an Operations and Compliance leader in Dubai to oversee outlet opening and closing during late-night hours, ensuring strict adherence to brand standards, licensing, alcohol service, and security regulations.
You will develop a deep understanding of bar, kitchen and entertainment operations to maintain consistent quality, monitor performance, train staff, and collaborate with managers, DJs and events teams to deliver premium service and unforgettable nightlife experiences.
Leads the opening and closing of the outlet through late-night trading hours ensuring strict adherence to company policies procedures and operational flows Monitors compliance with brand standards licensing alcohol service and security regulations Develops an in-depth understanding of bar kitchen and entertainment operations to maintain consistent quality across all offerings and ensure customer satisfaction
Responsible for achieving operational objectives through staff planning beverage inventory management cost control and maximizing table bottle service and bar sales Assists General Manager in the development of annual plans and budgets Provides senior management with detailed data and performance metrics to support strategic decision-making
Encourages and motivates front-of-house and bar teams to maintain high service standards develop beverage knowledge and anticipate guest needs Trains staff to adjust service styles according to individual customer preferences while maintaining a friendly and professional approach Maintains a visible presence on the floor to lead by example ensuring staff remain focused and engaged during peak nightlife hours
Ensures guests feel welcome and valued by fostering a vibrant safe nightlife atmosphere Effectively addresses customer queries and complaints in a helpful and professional manner using feedback as an opportunity to improve service Observes team members door and floor operations to anticipate and resolve potential issues before they impact guest experiences
Works closely with managers DJs promoters and entertainment teams to uphold the brand s ethos of delivering unforgettable nights with premium service and atmosphere Coordinates with management to continuously improve operational standards staff performance and customer satisfaction
Proven experience working preferably in Dubai within the hospitality with specific expertise in managing large-scale operations featuring nightlife, lounge, or club management of nightly operations.Knowledge of local health, safety, alcohol licensing, and crowd management regulations, with a commitment to maintaining operational compliance.Proficiency in venue management software, POS and reservation/guest list systems, and Microsoft Office suite.Engaging and personable with excellent communication skills, capable of clearly understanding and consistently exceeding client expectations.Ability to collaborate with cross-functional teams, including marketing, entertainment, security, finance, and HR, to achieve business objectives.Strong leadership, coaching, and team management skills, with experience in staff training and succession planning.