Restaurant GM: Lead Guest Experience & Growth

Flip retail; Dubai; On-site; AED 201,000 - 223,000; Full time

Job summary

Flip retail in Dubai is seeking a Restaurant General Manager to oversee all restaurant operations, deliver exceptional guest services, and ensure guest satisfaction. You will lead staff, plan marketing strategies, manage inventory and costs, participate in local events, and drive productivity and sales while maintaining a positive work environment.

The role requires 5 years in food & beverage and 3 years of managerial experience, with permanent, full-time duties in a fast-paced setting.

Qualifications

• 5+ years experience in Food & Beverage
• 3+ years managerial experience
• Experience in managing restaurant operations is required

Responsibilities

• Handle and oversee the whole restaurant operation
• Supply remarkable guest services to ensure satisfaction
• Plan and implement guest loyalty programs
• Plan and develop the overall dining establishment marketing strategy
• Plan and update food selections and menus
• Coordinate shifts and supervise staff
• Hire, train and evaluate staff performance
• Forecast requirements and manage inventory
• Control expenses and minimize waste
• Lead initiatives to improve productivity and sales
• Respond to customer inquiries and resolve issues
• Ensure compliance with policies and standards
• Involve in local food events and community outreach
• Maintain a positive work environment and team morale

Skills

Food & Beverage management

People leadership

Customer service

Operations management

Job description

Flip retail in Dubai is seeking a Restaurant General Manager to oversee all restaurant operations, deliver exceptional guest services, and ensure guest satisfaction. You will lead staff, plan marketing strategies, manage inventory and costs, participate in local events, and drive productivity and sales while maintaining a positive work environment.

The role requires 5 years in food & beverage and 3 years of managerial experience, with permanent, full-time duties in a fast-paced setting.