Resident Experience & Facilities Manager

Alucopanel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Danube Group is seeking a skilled Community Manager to oversee daily operations and facilities management across residential communities in the UAE. The role focuses on delivering exceptional service, maintaining resident satisfaction, and coordinating with facility management teams and subcontractors to ensure smooth operation of all community facilities.

Responsibilities include managing day-to-day operations, addressing maintenance requests, enforcing community rules, and developing resident

Qualifications

• Minimum 5 years in community management or related field.
• Proven track record in resident satisfaction and service delivery.
• Excellent communication and interpersonal skills; able to build relationships.
• Strong leadership and ability to manage multiple tasks and priorities.
• Proficient with community management software and MS Office.
• Knowledge of UAE regulations for community operations.

Responsibilities

• Oversee day-to-day management and operations of residential communities.
• Maintain high resident satisfaction through effective communication and prompt issue resolution.
• Coordinate with FM teams and subcontractors for maintenance and repairs.
• Monitor and enforce community rules for a safe living environment.
• Conduct regular site inspections to address safety concerns.
• Manage maintenance requests and prioritise responses.
• Develop events and initiatives to foster resident engagement.
• Collaborate with marketing and sales to promote amenities.
• Stay updated on industry trends in community management.
• Prepare reports on community performance and maintenance activities.

Skills

Communication

Interpersonal skills

Leadership

Organizational skills

Decision making

MS Office

Community management software

Driving license

Tools

MS Office Suite

Community management software

Job description

Danube Group is seeking a skilled Community Manager to oversee daily operations and facilities management across residential communities in the UAE. The role focuses on delivering exceptional service, maintaining resident satisfaction, and coordinating with facility management teams and subcontractors to ensure smooth operation of all community facilities.

Responsibilities include managing day-to-day operations, addressing maintenance requests, enforcing community rules, and developing resident