Reservations Agent

Tattu Restaurants; Dubai; In loco; AED 100.000 - 167.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Happiness

Staff meals

Career development

Development academies

Employee discount

Anniversary dining

Employee of the month

Work visa & medical insurance

Annual flights

Two days off weekly

Descrizione del lavoro

Tattu Restaurants in Dubai is seeking a Reservations Coordinator to support the Reservations Manager, handle inquiries, maintain guest records, and promote upcoming events.

You will collaborate with the service team to meet guest requests, analyze data to optimize bookings, and enjoy benefits including health coverage, staff meals, development academies, and annual flights.

Mansioni

• Report to the Reservations Manager supporting the reservation process efficiently
• Handle internal and external booking inquiries ensuring all reservations are efficiently processed
• Provide professional and timely responses to guest emails and phone inquiries
• Maintain and update the guest database ensuring accurate information is recorded
• Promote Tattu s offerings keeping guests informed about upcoming events and experiences
• Maintain close coordination with the service team ensuring all guest requests are met
• Assist in analyzing reservation data helping the team optimize bookings and availability
• Support the Reservations Manager in any administrative duties related to booking systems

Descrizione del lavoro

Job Responsibilities

• Report to the Reservations Manager supporting the reservation process efficiently
• Handle internal and external booking inquiries ensuring all reservations are efficiently processed
• Provide professional and timely responses to guest emails and phone inquiries
• Maintain and update the guest database ensuring accurate information is recorded
• Promote Tattu s offerings keeping guests informed about upcoming events and experiences
• Maintain close coordination with the service team ensuring all guest requests are met
• Assist in analyzing reservation data helping the team optimize bookings and availability
• Support the Reservations Manager in any administrative duties related to booking systems

Benefits

• Health & Happiness Regular team sessions to promote team work and wellness
• Bespoke staff food menu designed by all our head chefs
• Progression Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• Employee discount when dining at our Tattu restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu restaurants
• Employee of the month award
• Work Visa & Medical Insurance
• Return tickets to home country (annually)
• 2 days off weekly