Reservation Agent

Kerzner International; Dubai; On-site; AED 32,000 - 42,000; Full time

Job summary

The Meydan Hotel, part of Kerzner International, in Dubai, invites applications for a reservations-focused role. You will professionally manage guest booking inquiries, provide accurate room information, and confirm reservations to ensure precise records and seamless guest experiences.

Join a luxury hospitality team dedicated to personalised, heartfelt service at Meydan Hotel, delivering exceptional guest satisfaction through efficient communication and meticulous attention to detail.

Responsibilities

• Handle guest booking inquiries with accuracy and courtesy.
• Provide accurate room information and confirm reservations.
• Record guest details and reservation specifics with precision for smooth check-in.
• Maintain high-quality service and proactive communication to support guest satisfaction.

Job description

Situated at the heart of Dubai's world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world's most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.

Professionally manages guest booking inquiries by providing accurate room information, confirming reservations, and ensuring all details are recorded with precision. This role supports optimal guest satisfaction through efficient communication and high-quality service.