Research Intelligence Manager

Confidential; Dubai; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Job summary

Confidential seeks a Research Intelligence Manager to lead qualitative research initiatives across multiple business units in Dubai. You will translate findings into actionable recommendations, partnering with senior stakeholders to address business challenges and identify opportunities.

The role emphasizes qualitative methods, stakeholder engagement, and external agency management to ensure timely, high-quality insights that inform strategic decisions.

Qualifications

• Bachelor's or Master's degree in Business, Marketing, Economics, Psychology, Social Sciences, Analytics.
• 5–8 years of consumer insights, market research or related consulting.
• Strong expertise in qualitative research methodologies: focus groups, interviews, moderation, thematic analysis.
• Solid understanding of quantitative research and cross-source integration.
• Experience managing research projects, external agencies and multiple stakeholders.
• Excellent analytical, communication, presentation and storytelling skills.

Responsibilities

• Lead qualitative research initiatives across business units, ensuring relevance to priorities.
• Manage end-to-end research programs from design to insights delivery.
• Conduct market and consumer intelligence to spot opportunities and trends.
• Interpret qualitative data and translate findings into actionable recommendations.
• Collaborate with senior leaders to set objectives and close knowledge gaps.
• Brief external agencies, oversee methodologies, and monitor timelines and budgets.
• Present findings through reports and executive-level insight narratives.

Skills

Qualitative research

Stakeholder management

Reporting & storytelling

Agency management

Analytical thinking

Education

Bachelor's or Master's in Business/Marketing/Economics/Psychology/Social Sciences/Analytics

Job description

We are looking for a Research Intelligence Manager to lead research and intelligence initiatives across multiple business units. The role focuses on understanding consumer behaviour, market dynamics, and competitive landscapes, with a strong emphasis on qualitative research to uncover meaningful insights that support business strategy and decision-making.

The ideal candidate will be skilled at translating research findings into actionable recommendations and partnering with senior stakeholders to identify opportunities and address business challenges.

Key Responsibilities

• Qualitative Research: Lead focus groups, in-depth interviews, exploratory studies, and consumer behavior research to understand customer needs, motivations, attitudes, and preferences.
• Research Leadership: Manage end-to-end research initiatives across business units, ensuring quality and alignment with business priorities.
• Market & Consumer Intelligence: Conduct market assessments, competitor analysis, and consumer trend research to identify opportunities and emerging market developments.
• Insight Generation: Interpret qualitative findings, customer feedback, market data, and behavioral trends to develop clear, actionable business recommendations.
• Stakeholder Management: Partner with senior leaders to define research objectives, identify knowledge gaps, and translate insights into strategic decisions.
• Agency Management: Brief and manage external research agencies, review methodologies, ensure research quality, and oversee timelines and budgets.
• Reporting & Communication: Present findings through clear reports, executive presentations, and insight narratives that support business planning.

What We're Looking For

• Bachelor's or Master's degree in Business, Marketing, Economics, Psychology, Social Sciences, Analytics, or a related discipline.
• 5–8 years of experience in consumer insights, market research, customer intelligence, or research consulting. Retail or consumer-facing industry experience is preferred.
• Strong expertise inqualitative research methodologies, including focus groups, in-depth interviews, discussion guide development, moderation, and thematic analysis.
• Good understanding of quantitative research and the ability to combine findings from different sources to build a comprehensive view of consumers and markets.
• Proven experience managing research projects, external agencies, and multiple stakeholders.
• Strong analytical thinking, communication, presentation, and insight storytelling skills, with the ability to translate research into practical business recommendations.