Remote Revenue & Customer Success Operations Specialist

YO AI Labs; Dubai; Remote; AED 304,000 - 607,000; Full time

Job summary

YO AI Labs is seeking a seasoned Sales / Revenue / CS Operations expert to optimize CRM workflows, reporting, and data accuracy across SaaS environments. This contractor role emphasizes hands-on configuration and cross-functional collaboration.

You will manage CRM platforms like Salesforce or HubSpot, streamline revenue tools, and help drive policy-compliant, scalable processes with clear documentation and transparent reporting.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Data accuracy

Reporting

Workflow management

Written communication

Verbal communication

Tools

Salesforce

HubSpot

Job description

YO AI Labs is seeking a seasoned Sales / Revenue / CS Operations expert to optimize CRM workflows, reporting, and data accuracy across SaaS environments. This contractor role emphasizes hands-on configuration and cross-functional collaboration.

You will manage CRM platforms like Salesforce or HubSpot, streamline revenue tools, and help drive policy-compliant, scalable processes with clear documentation and transparent reporting.