Remote CRM & Revenue Systems Admin

YO AI Labs; Abu Dhabi; Remote; AED 331,000 - 441,000; Full time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue platforms. You’ll audit, unify, and optimize data flows while documenting business rules and prompts for AI-driven processes.

The role requires 4–6 years in CRM, strong knowledge of Salesforce and HubSpot, and experience with billing, CPQ, or ticketing integrations.

Qualifications

• 4–6 years hands-on experience with Salesforce, HubSpot, Dynamics 365, or similar CRM.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and connected revenue systems for data issues and outdated policies.
• Analyze policy conflicts and define appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess impact of CRM changes on billing, CPQ, ticketing, and integrations.
• Provide insights on CRM optimization, system design, and governance.

Skills

Salesforce

HubSpot

CRM administration

Data reconciliation

SQL

APIs

Microsoft Dynamics 365

Job description

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue platforms. You’ll audit, unify, and optimize data flows while documenting business rules and prompts for AI-driven processes.

The role requires 4–6 years in CRM, strong knowledge of Salesforce and HubSpot, and experience with billing, CPQ, or ticketing integrations.