Remote IT Application Ops Specialist (Part-Time)

bem africa

United Arab Emirates

Remote

AED 60,000 - 90,000

Part time

45 hours ago

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Job summary

BEM Africa seeks a part-time remote IT Application Operation Specialist to ensure stability, performance, and usability of critical business applications. You will monitor environments, respond to incidents, and perform routine health checks to maintain high availability.

The role involves end-user support, troubleshooting, coordinating with development and infrastructure teams, and assisting with updates and releases. Strong communication and security adherence are required.

Qualifications

Strong analytical skills to diagnose issues, interpret logs, and identify root causes.
Experience in application operations, IT service management (ITIL) or SaaS environments is beneficial.
Clear written and verbal communication; ability to work independently in a remote setting.
Familiarity with operating systems, basic networking, databases, and security best practices.

Responsibilities

Monitor application environments and respond to incidents to maintain high availability.
Perform routine health checks, troubleshooting, and incident resolution.
Provide end-user support and document solutions for future reference.
Coordinate with development and infrastructure teams on deployments and releases.
Document operational procedures and contribute to process improvements.
Support business stakeholders in understanding application capabilities and limitations.