Remote FinOps Solution Architect for D365 F&O & Sales

Euro Mechanical; Abu Dhabi; À distance; AED 400 000 - 600 000; Plein temps

Avantages offerts par ce poste

Remote work

Competitive package

Résumé du poste

Euro Mechanical is seeking a FinOps Expert / Solution Architect to own D365 F&O and D365 Sales, ensuring stability and driving improvements. The role is fully remote, collaborating with Finance, Procurement, Projects, Operations and Commercial teams in Abu Dhabi.

You will manage day-to-day support, ticket lifecycles, vendor SLAs, and lead release planning while building internal D365 capability through training and champions. A bachelor’s degree and Dynamics certifications are a plus.

Qualifications

• 5+ years of hands-on D365 F&O across Finance, Projects and SCM.
• Experience with D365 Sales (CRM) incl. pipeline forecasting.
• Techno-Functional Lead or Solution Architect background.
• Dynamics configuration, workflows and troubleshooting.
• Experience with LCS, Azure DevOps and release management.
• Vendor management with SLA-based support.
• Strong written and verbal communication; cross-functional engagement.
• Bachelor's degree in Business/IS/Finance or related field; Dynamics certs a plus.

Responsabilités

• Own day-to-day L1/L2 support for D365 F&O and D365 Sales, delivering quick resolutions.
• Manage ticket lifecycle from intake to closure; coordinate escalations.
• Govern L3 escalations with external vendors; track SLAs and validation.
• Lead incident and problem management to fix recurring issues.
• Coordinate changes and releases, including testing and post-release validation.
• Translate requirements into functional specs, user stories and criteria.
• Build D365 capability through training and a champions network.
• Support access governance and licence cost optimisation.

Connaissances

D365 F&O

D365 Sales

Techno-Functional

Solution Architect

Azure DevOps

Vendor management

Documentation

Communication

Formation

Bachelor's degree

Outils

LCS

Azure DevOps

Description du poste

Euro Mechanical is seeking a FinOps Expert / Solution Architect to own D365 F&O and D365 Sales, ensuring stability and driving improvements. The role is fully remote, collaborating with Finance, Procurement, Projects, Operations and Commercial teams in Abu Dhabi.

You will manage day-to-day support, ticket lifecycles, vendor SLAs, and lead release planning while building internal D365 capability through training and champions. A bachelor’s degree and Dynamics certifications are a plus.