Remote Customer Support & Collections Specialist

Rowan Energy Norway; Abu Dhabi; Remote; AED 91.000 - 109.000; Vollzeit

Zusammenfassung

Rowan Energy Norway is seeking a Customer Support Manager to handle customer inquiries and support activities in a remote Abu-Dhabi UAE context. The role includes managing accounts receivable and collections, maintaining client relationships, and coordinating with finance, sales, and product teams.

The ideal candidate has strong communication, problem-solving, and organizational skills, along with experience in customer support and familiarity with AR processes.

Qualifikationen

• Experience in customer support or related field is desirable.
• Excellent written and verbal communication skills.
• Ability to troubleshoot and resolve issues effectively.

Aufgaben

• Respond to customer inquiries via phone, email, or live chat.
• Manage accounts receivable and follow up on outstanding payments.
• Build and maintain relationships with clients and collaborate with sales and product teams.

Kenntnisse

Customer support experience

Communication skills

Problem solving

Time management

Teamwork

Ausbildung

Bachelor's degree preferred

High school diploma

Tools

CRM software

Jobbeschreibung

Rowan Energy Norway is seeking a Customer Support Manager to handle customer inquiries and support activities in a remote Abu-Dhabi UAE context. The role includes managing accounts receivable and collections, maintaining client relationships, and coordinating with finance, sales, and product teams.

The ideal candidate has strong communication, problem-solving, and organizational skills, along with experience in customer support and familiarity with AR processes.