Assistant - Billings and Collections

Emarat; United Arab Emirates; On-site; AED 150,000 - 190,000; Full time

Job summary

Emirates General Petroleum Corporation (Emarat) seeks a detail-oriented Billing & Collections professional to manage customer accounts, billing operations, and receivables collection activities in Dubai. The role supports cash flow optimization and high-quality customer service while maintaining strong business relationships.

The candidate will monitor balances, pursue overdue payments, resolve disputes, and provide regular reports to assist business decisions.

Qualifications

• Bachelor's degree in Finance or Accounting.
• 3–5 years of experience in billing, collections, accounts receivable, or related finance functions.
• Professional certifications such as CPA, CMA, or equivalent are advantageous.

Responsibilities

• Monitor outstanding balances and follow up on overdue payments.
• Investigate and resolve billing disputes and inquiries.
• Prepare regular sales, revenue, and receivables reports for decision-making.
• Maintain accurate customer records and process invoices and payments.
• Manage post-paid customer accounts and support onboarding and account administration.

Skills

Billing & Collections

Accounts Receivable

Cash Flow Management

Customer Records

Education

Bachelor's degree in Finance/Accounting

Tools

ERP systems

Job description

We are seeking a detail-oriented Billing & Collections professional to support customer account management, billing operations, and receivables collection activities. The role is responsible for maintaining accurate customer records, processing invoices and payments, managing post-paid customer accounts, and ensuring the timely resolution of billing inquiries. Working closely with Sales, Finance, Customer Service teams, and customers, the incumbent will help optimize cash flow, minimize financial exposure, and deliver a high standard of customer support while maintaining strong business relationships.

The successful candidate will monitor outstanding balances, follow up on overdue payments, investigate and resolve billing disputes, and prepare regular sales, revenue, and receivables reports to support business decision-making. They will play a key role in ensuring timely collections, maintaining accurate account information, and supporting customer onboarding and account administration. Candidates should hold a Bachelor's degree in Finance, Accounting, or a related discipline, with 3-5 years of experience in billing, collections, accounts receivable, or a similar finance function. Professional certifications such as CPA, CMA, or equivalent are considered an advantage.

Job Info

• Locations Emirates General Petroleum Corporation, Dubai, 9400, AE

About Us

Emarat is a multi-channel power and energy company with a much-loved network of service stations and fuel depots across Dubai and the Northern Emirates. We meet the day-to-day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services.

The Emarat brand has earned its reputation for providing great value and high-quality products and services – which is why you can expect the expected, every time.

Our network spans right across the north of the UAE, from Dubai to Ajman, and from Fujairah to Sharjah, plus many other locations in between. Service and quality are incredibly important to us, which is why we are proud to provide our customers with high-quality fuel, lubricants, state-of-the-art car washing facilities, best-in-class terminalling, bulk fuel logistics and great franchise opportunities for ambitious businesses.

Oh, and we also serve superb freshly-ground Arabicca coffee for anybody with a taste for the real thing.

All our colleagues – from the barista to the car mechanic – are fully trained in how to deliver great customer service. We operate ethically and to the highest international and national HSE standards, making sure that employees, customers and business partners are happy and safe at Emarat.

About the Team

Emirates General Petroleum Corporation, Emarat, serves millions of customers across Dubai and the Northern Emirates and Dubai with great value, high-quality fuel at modern service stations. We serve the nation’s businesses across multiple industries, including hospitality, construction, aviation and real estate with a wide range of commercial fuels and lubricants.

In addition, we distribute to our residential customers from our LPG bottling plants in the Jebel Ali Free Zone and our new distribution centre in Al Qusais, ensuring that residents across Dubai and further afield are never far away from a fast and reliable source of power. Through our modern, best-in-class terminals at Jebel Ali, Fujairah and Ras Al Khaimah, we lease the latest, high-quality fuel storage and distribution facilities.

Across the entire Emarat network, from our service stations, terminals and to your doorstep, everything we do is driven by customer happiness.