Remote Client Success & Support Specialist

Mar Lows; Abu Dhabi; À distance; AED 67 000 - 123 000; Plein temps

Résumé du poste

Mar Lows is hiring a Client Support Specialist to deliver responsive, high-quality support to clients in a fully remote role. You will handle inquiries across channels and work with internal teams on escalated issues.

The ideal candidate has strong communication and client-facing experience, and is comfortable with support software. This position offers flexible remote work and the opportunity to build lasting client relationships.

Qualifications

• Strong communication and interpersonal skills.
• Client-facing or support experience preferred.
• Comfortable with support/ticketing software.

Responsabilités

• Handle client inquiries and requests across channels.
• Give accurate info and troubleshoot client issues.
• Keep detailed records of client interactions.
• Build strong client relationships through consistent service.
• Work with internal teams on escalated issues.

Connaissances

Strong communication

Client-facing experience

Ticketing software

Description du poste

Mar Lows is hiring a Client Support Specialist to deliver responsive, high-quality support to clients in a fully remote role. You will handle inquiries across channels and work with internal teams on escalated issues.

The ideal candidate has strong communication and client-facing experience, and is comfortable with support software. This position offers flexible remote work and the opportunity to build lasting client relationships.