Relationship Manager - Priority Banking - AlSamy

National Bank of Fujairah

Fujairah City

Presencial

AED 300.000 - 700.000

Jornada completa

Hace 3 días

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Descripción de la vacante

National Bank of Fujairah is seeking a Relationship Manager for Priority Banking in the AlSamy area. The role focuses on managing Priority Banking clients, driving new origination, and cross-selling investments and other financial products. Strong advisory skills for HNWI and market feedback are essential.

The candidate will work closely with Branch Managers, Investment Solutions, C&IB, and credit teams to achieve business targets and maintain exceptional customer experience in the UAE.

Formación

Master’s degree or higher in a related field.
8+ years of retail banking experience, including Priority Banking.
Experience in customer origination and cross-sell within Priority Banking.
UAE experience is highly desirable.

Responsabilidades

Manage Priority Banking customers in assigned region to meet financial targets.
Collaborate with Branch Managers and departments to ensure best customer experience.
Drive origination of New-to-Bank and New-to-Product customers and cross-sell investments, liabilities, and assets.
Provide advisory services to high-net-worth individuals and profile investment opportunities.

Conocimientos

Interpersonal skills

Communication

Planning and directing

Cultural awareness

Analytical ability

Bi-lingual

Educación

Master in Business Administration

Securities and Commodities Authority Promoter license

Descripción del empleo

Relationship Manager - Priority Banking - AlSamy

Job Purpose

o To relationship manage Priority Banking customers in assigned region to achieve the financial & service levels targets.
o To liaise with Regional & Branch Managers accordingly to market & serve Priority Banking segment.
o To provide market / customer feedback to line manager for consideration.
o To drive overall customer origination of New to Bank & New to Product customers within assigned region. Grow segment accounts base and increase forward/backward cross-sell suite of applicable products – Investments, liabilities, assets etc.
o To profile customers & market applicable investment products and provide advisory services to HNWI.
o To liaise with relevant departments to ensure best practice overall customer experience & development of product suite.
o To be directly responsible for relationship management of selected / assigned customers within the segment.
o Work closely with Branch Managers, Investment Solutions, C&IB, credit & remedial to ensure that financial objectives of business segment are met.

Key Accountabilities

To ensure that financial objectives of business segment are met.
Provide exceptional customer experience delivery.
Deliver budgeted origination of New-to-Bank (NTB) & New-to Product (NTP) customers using Relationship Managers & branch distribution channels.
Ensure focussed communication of NBF’s Priority Banking products & propositions to existing & potential customers.
Provide support to retail credit team in ensuring portfolio quality of retail assets by providing market intelligence & early alert signals on attrition.
Compliance with processes, policies & items governing KYC, AML and customer due diligence policies & procedures.
Monitor & review products, service levels & processes & provide innovative solutions to address challenges faced.
Perform the tasks of financial promotion,collection of required information and data,and evaluation of client’s capability and tendency to afford risks(Risk Profile) along with the detailed works related thereto.
Deliver sales objectives of investment products to segment & provide advisory services to HNWI
Compliance with customer TATs, internal SLAs , and Consumer Protection .minimizing rejection rate of customer applications.
coordinate with stakeholders where applicable to minimize to minimize rejection rate of customer applications.

Job Context

o Achieve overall financial numbers of Priority Banking segment within assigned region and opening up opportunities for the distribution network.

Education

Master in Business Administration

Experience and Skills

Skills
Strong interpersonal and team working skills
Outstanding communication skills - both verbal and written
Strong conceptual, planning and directing skills
Cultural awareness and knowledge
Sound analytical skills & commercial awareness
Bi-lingual (preferable)

Education level

A minimum of master’s degree in Business Management/ Chartered Accountancy
Securities and Commodities Authority Promoter license

Work Experience
8+ years of retail banking experience with 2+ years in Priority Banking segment similar field.
Preferably in the employee banking or similar aspects of personal banking. UAE experience highly desirable.
Relevant product, sales & distribution and industry knowledge.

Technical Competencies