Relationship Associate: Financial Markets (Emirati Talent)

ADSS; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

ADSS in Abu Dhabi is seeking an Associate, Relationship to develop relationships with new and existing clients, supporting their trading journey and driving engagement across a portfolio of retail clients.

The role focuses on growing Net Client Value through proactive outreach, identifying sales opportunities, supporting activation and retention, and delivering an outstanding client experience. Strong commercial acumen and a client-centric mindset are essential.

Qualifications

• Bachelor's degree in Finance, Economics, Business Administration, or related discipline.
• 1–3 years of experience in a sales, business development, account management or customer-facing commercial role.
• Experience in financial services or trading is advantageous but not required.
• Demonstrated ability to achieve sales targets and build strong client relationships.
• Experience working in a fast-paced, target-driven environment is preferred.

Responsibilities

• Build and maintain strong relationships with an assigned portfolio of clients, developing an understanding of their objectives and trading interests.
• Proactively contact prospective and existing clients through outbound calls, emails and digital channels to promote ADSS products and services.
• Support client activation, engagement and retention through structured follow-up and relationship management.
• Identify opportunities to increase client activity through tailored conversations and referrals to specialist teams where appropriate.
• Act as a trusted point of contact for assigned clients, responding promptly to enquiries and ensuring a high standard of service.
• Maintain accurate records of all client interactions and activities within the CRM system.
• Meet or exceed individual sales and activity targets, including client acquisition, activation and retention KPIs.
• Build a healthy sales pipeline through proactive prospecting and consistent client engagement.
• Develop a strong understanding of the ADSS product offering and effectively communicate its value proposition to clients.
• Collaborate with internal stakeholders to ensure a seamless onboarding and client experience.

Skills

Communication skills

Sales & negotiation

Customer-first mindset

Curious about markets

Attention to detail

Resilient & adaptable

CRM & MS Office

Education

Bachelor's degree in Finance, Economics, Business Administration

Tools

CRM systems

Microsoft Office

Job description

ADSS in Abu Dhabi is seeking an Associate, Relationship to develop relationships with new and existing clients, supporting their trading journey and driving engagement across a portfolio of retail clients.

The role focuses on growing Net Client Value through proactive outreach, identifying sales opportunities, supporting activation and retention, and delivering an outstanding client experience. Strong commercial acumen and a client-centric mindset are essential.