Regulatory Certification Manager - Gaming

Caliberly; Dubai; On-site; AED 406,000 - 487,000; Full time

Job summary

Caliberly is seeking a Regulatory Certification Manager Gaming to lead end-to-end certification for betting games across regulated markets. You will coordinate with internal teams and external labs to ensure timely approvals and compliance, enabling successful game launches in the Middle East, EU, LATAM, and other regions.

The role requires strong project management, deep regulatory knowledge, and the ability to manage multiple submissions concurrently in a fast-paced environment.

Qualifications

• Proven experience managing certifications in multiple regulated jurisdictions.
• Strong understanding of GLI/BMM frameworks, RNG, RTP, and security protocols.
• Excellent project management and organizational skills across multiple submissions.
• Fluent in English; Portuguese or other languages are a plus.

Responsibilities

• Lab Liaison: single point of contact between internal teams and external labs (GLI, BMM, iTech Labs, Quinel, etc.).
• Certification Planning: develop end-to-end certification schedules with scope, milestones, dependencies, deadlines.
• Cross-Functional Coordination: collaborate with dev, QA, and release teams to submit builds and documents to labs.
• Feedback Management: track lab defect reports and retest cycles, ensure timely resolutions.
• Risk Management: identify compliance or timeline risks early and propose mitigations.
• Regulatory Awareness: stay updated on jurisdiction-specific requirements (GLI-11, GLI-19, GLI-33, RNG/RTP, data security).
• Documentation & Audit Readiness: maintain records of certification artifacts and approvals.
• Stakeholder Engagement: build strong relationships with lab contacts for priority scheduling.
• Audit Support: provide evidence and clarification during audits.
• Continuous Improvement: review certifications post-submission to reduce future lead times.

Skills

Regulatory certifications

Project management

Stakeholder engagement

English fluent

Tools

GLI

BMM

Job description

Regulatory Certification Manager - Gaming

About the job Regulatory Certification Manager - Gaming

Job Title: Regulatory Certification Manager Gaming
Location: Brazil, Dubai (UAE), or Bangkok (Thailand) Assigned per project
Salary: Up to AED 40,000/month (Negotiable based on experience)
Experience Required: Minimum 5+ years in regulatory certification or similar roles
Travel: Willingness to travel as required for projects and regulatory engagements
Employment Type: Full-time

About the Role

We are seeking an experienced Regulatory Certification Manager Gaming to take full ownership of the end-to-end certification process for betting games across regulated markets. You will serve as the primary liaison between internal development teams and external test labs (e.g., GLI, BMM, Quinel, iTech Labs), ensuring that all products meet jurisdictional requirements and are approved on time.

This role is pivotal in supporting game launches in the Middle East, EU, LATAM, and other regulated regions. You will thrive in a fast-paced environment where regulatory compliance and timely execution go hand-in-hand.

Key Responsibilities

Lab Liaison: Serve as the single point of contact between internal teams and external certification labs (GLI, BMM, iTech Labs, Quinel, etc.).

Certification Planning: Develop and manage end-to-end certification schedules including scope, key milestones, dependencies, and deadlines.

Cross-Functional Coordination: Collaborate with development, QA, and release teams to prepare and submit builds, documentation, and fixes to labs.

Feedback Management: Track lab defect reports and feedback. Oversee retest cycles and ensure prompt resolution with transparent communication to stakeholders.

Risk Management: Identify potential compliance or timeline risks early and propose actionable mitigation strategies.

Regulatory Awareness: Maintain deep understanding of jurisdiction-specific requirements (e.g., GLI-11, GLI-19, GLI-33, RNG/RTP rules, responsible gaming, data security).

Documentation & Audit Readiness: Maintain accurate records of certification artifacts, lab correspondence, and final approvals for audit purposes.

Stakeholder Engagement: Build strong, trust-based relationships with lab contacts to facilitate priority scheduling and realistic turnaround times.

Audit Support: Provide timely and complete evidence and clarification during internal or external audits.

Continuous Improvement: Conduct post-certification reviews to improve processes and reduce lead times for future submissions.

Required Experience & Skills

Proven experience managing certifications in multiple regulated jurisdictions.

Strong understanding of technical compliance standards including GLI/BMM frameworks, RNG, RTP, and security protocols.

Excellent project management and organizational skills capable of managing multiple concurrent submissions.

Fluent in English. Portuguese or other relevant languages are a plus.