Technical Compliance Specialist

General Commercial Gaming Regulatory Authority - GCGRA; Abu Dhabi Emirate; On-site; AED 140,000 - 210,000; Full time

Job summary

The General Commercial Gaming Regulatory Authority (GCGRA) in the United Arab Emirates is seeking a Technical Compliance Specialist (iGaming) to assess, monitor, and assure iGaming platforms meet regulatory and technical standards. You will review architectures, support operator inspections, coordinate with labs, and document findings with actionable remediation steps.

The role requires a degree in computer science or related fields and 3–5 years in technical compliance or regulated tech

Qualifications

• Bachelor's degree required.
• 3–5 years experience in technology or technical compliance, preferably in iGaming, gambling, financial services, or other regulated industries.
• Exposure to iGaming platforms or regulated digital platforms is highly desirable.
• Understanding of security, logging, and monitoring concepts.

Responsibilities

• Conduct technical compliance assessments of iGaming platforms, including accounts, game engines, RNG components, wallets, and integrations.
• Review system architectures, hosting environments, and infrastructure designs for regulatory alignment.
• Support inspections and assessments of operators for technological compliance obligations.
• Review architecture diagrams, SOPs, change records, and security documentation.
• Assist in reviewing RNG certification reports, game configurations, payout tables, and system parameters.
• Coordinate with independent testing laboratories to support review scope, findings, and remediation actions.
• Prepare technical compliance assessment reports with observations, risks, and corrective actions.
• Engage operators and providers to clarify requirements and support remediation.
• Monitor operator compliance through periodic submissions and event-driven notifications.

Education

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field

Job description

Job Description

The Technical Compliance Specialist (iGaming) supports the assessment, monitoring, and assurance of iGaming platforms to ensure compliance with applicable technological regulations, standards, and guidelines. The role focuses on the technical evaluation of iGaming systems, platforms, software components, and supporting infrastructure to ensure integrity, fairness, security, and regulatory compliance. The role supports regulatory decision‑making by conducting detailed technical reviews, coordinating with testing laboratories, and engaging with gaming operators and technology providers. The Technical Compliance Specialist operates under defined frameworks and supervision, contributing specialist technical expertise to the technology compliance function.

Responsibilities

• Conduct technical compliance assessments of iGaming platforms, including player account systems, game engines, RNG components, wallet systems, and third‑party integrations.
• Review iGaming system architectures, hosting environments, and infrastructure designs to assess alignment with approved regulatory and technical requirements.
• Support inspections and assessments of gaming operators to verify adherence to technological compliance obligations.
• Review technical documentation submitted by gaming operators, including architecture diagrams, SOPs, change records, and security documentation.
• Support the review of RNG certification reports, game configurations, payout tables, and system parameters.
• Assist in the assessment of software updates, platform changes, and infrastructure modifications to ensure controlled and approved changes to regulated systems.
• Coordinate with independent testing laboratories to support review of testing scope, findings, and remediation actions.
• Prepare technical compliance assessment reports, documenting observations, risks, non‑compliance issues, and recommended corrective actions.
• Engage with gaming operators and technology providers to clarify technical requirements and support remediation activities.
• Support ongoing monitoring of operator compliance through reviews of periodic submissions and event‑driven notifications.
• Maintain accurate records, evidence repositories, and tracking logs related to technical compliance activities.
• Stay informed about iGaming technology trends, emerging risks, and evolving regulatory and technical standards.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• Minimum of 3–5 years of experience in technology, systems, or technical compliance roles, preferably within iGaming, gambling, financial services, or other regulated industries.
• Exposure to iGaming platforms, online gaming systems, or regulated digital platforms is highly desirable.
• Basic understanding of iGaming system components, including player accounts, game engines, RNGs, hosting environments, and integrations.
• Familiarity with information security principles, system integrity controls, and logging/monitoring concepts.
• Ability to analyze technical documentation and identify compliance gaps or risks.
• Strong written and verbal communication skills, with the ability to document findings clearly and accurately.
• High attention to detail and ability to follow defined assessment methodologies and procedures.

Core Technical Competencies

• Demonstrates basic knowledge of IT systems, platforms, and technologies and applies this knowledge under guidance in a regulated environment.
• Demonstrates awareness of information security principles and follows established security policies, procedures, and controls.
• Understands and complies with defined physical and operational security controls relevant to systems and environments.
• Demonstrates awareness of data handling, data protection, and data integrity requirements and follows established procedures.
• Demonstrates awareness of application and system architectures and follows defined standards and guidance.
• Demonstrates awareness of regulatory, compliance, and assurance requirements and applies them under supervision.
• Applies specialist technical knowledge related to gaming systems and technologies under defined frameworks and guidance.
• Communicates effectively with internal teams and external stakeholders to support assigned activities.
• Operates within defined governance, delivery, and compliance frameworks and follows established processes.

Leadership & Behavioral Expectations

• Demonstrates accountability for assigned tasks and delivers work in accordance with defined expectations and timelines.
• Works collaboratively with colleagues and stakeholders to support team objectives.
• Demonstrates adaptability and willingness to learn in response to changing requirements and new technologies.
• Acts with integrity and professionalism and adheres to organisational policies, confidentiality, and ethical standards.

About Us

The General Commercial Gaming Regulatory Authority (GCGRA) is the federal executive agency responsible for regulating and overseeing commercial gaming in the United Arab Emirates. We aim to drive sustainable growth by cultivating world‑class commercial gaming operations and implementing efficient regulation, grounded in the principles of integrity, innovation, and responsible practices. Established by Federal Law by Decree and headquartered in Abu Dhabi, the GCGRA is the executive authority that holds exclusive jurisdiction to regulate, license, and supervise all commercial gaming activities and facilities in the UAE.