Compliance Certification Coordinator - Game Testing & Lab Liaison

Caliberly; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

Caliberly seeks a Compliance Certification Coordinator for Game Testing & Lab Liaison to own end-to-end certification, ensuring titles pass testing at GLI, BMM, iTech Labs, and meet licence standards across MGA, UKGC, NJ DGE, and AGCO. You will manage submission packs, lab coordination, and regulatory reporting from Dubai or Bangkok with regular travel.

You will drive 5+ years in iGaming compliance, coordinate with Product/QA/Lab teams, and push for a zero-defect, timely certification process

Qualifications

• 5+ years in iGaming or land-based gaming compliance.
• Experience securing approvals across multiple jurisdictions.
• Strong knowledge of GLI/BMM/iTech standards and related testing.

Responsibilities

• Certification planning across jurisdictions and test-matrix maintenance.
• Assemble and quality-check artefacts before lab submission.
• Serve as primary contact for external laboratories and manage SLAs.
• Run pre-cert dry-runs and enforce internal checklists.
• Produce evidence bundles and respond to regulator questions.
• Coordinate daily with Product, QA, Security and Legal to stay compliant.
• Automate test-pack generation and defect tracking to reduce cycle time.

Skills

Project management

Regulatory knowledge

English fluency

Negotiation

Documentation

Tools

Kubernetes

Job description

Job Openings Compliance Certification Coordinator - Game Testing & Lab Liaison

About the job Compliance Certification Coordinator - Game Testing & Lab Liaison

Job Title
Compliance Certification Coordinator Game Testing & Lab Liaison
Experience: Minimum 5+ Years

Salary : AED 15,000 - 25,000 (Negotiable, Subject to Experience)

Mission
Own the end-to-end certification pipeline for all in-house and third-party games, ensuring
every title passes testing at GLI, BMM, iTech Labs (or equivalent) and meets the technical
standards required for each target licence (e.g., MGA, UKGC, New Jersey DGE, Ontario
AGCO).

Core Responsibilities
Certification Planning Build and maintain a jurisdiction-by-jurisdiction test matrix
that maps every game feature to the latest GLI/BMM/iTech requirements; update it within 24
hours of any regulatory change.
Submission Pack Ownership Assemble and quality-check all artefacts (source code hash,
RNG logs, artwork sign-offs, pay-table math, vulnerability scans) before they reach the
lab. No incomplete packs leave the door.
Lab Liaison Act as single point of contact for external laboratories: schedule test
windows, negotiate turnaround times, track defects, and clear queries within SLA.
Internal Readiness Audits Run pre-cert dry-runs on staging builds; reject any
release that fails internal GLI-11 / GLI-19 / GLI-33 checklists.
Change Management Gatekeep production updates; any post-cert code or math change is
logged, impact-assessed, andif requiredre-certified before deployment.
Regulatory Reporting Produce evidence bundles and attestation letters for licensing
bodies; respond to regulator questions within 48 hours.
Cross-Team Coordination Work daily with Product, QA, Math, Security, and Legal to keep
features compliant without slowing delivery.
Process Improvement Automate test-pack generation, defect tracking, and compliance
dashboards; target 20% year-on-year reduction in certification cycle time.

Required Experience & Skills
5+ years in iGaming or land-based gaming compliance, with at least 3 focused on
laboratory certification.
Proven track record of securing approvals in multiple major jurisdictions (e.g., MGA,
UKGC, NJ DGE, AGCO, PAGCOR).
Deep familiarity with GLI/BMM/iTech standards, RNG and RTP testing, PCI DSS basics,
ISO/IEC 17025 methodology.
Strong project-management discipline: can run 10+ concurrent submissions without
deadline slips.
Excellent document control and technical writing; zero-defect mindset.
Confident negotiator and communicatorcomfortable pushing back on labs or internal teams
to protect compliance.
Fluent English; additional language relevant to target markets is a plus.

Desirable Extras
Experience certifying sports-betting platforms (GLI-33) and live-dealer studios.
Prior work with Kubernetes-based deployments and secure build pipelines.
Professional certifications (e.g., CAMS, CISA, ISO 27001 Lead Implementer).

Reporting Line & Location
Reports to: Head of Compliance & Licensing.
Location: On-site in Bangkok, Thailand or Dubai, UAE (regular travel to accredited test
labs and regulators 10%).

What Success Looks Like
First-time-pass rate 95% across all submissions.
Average lab cycle 30 days (from submission to approval).
Zero critical findings in regulatory audits.