Regional Operations & Admin Coordinator

Scope Investment; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Ladurée is seeking an Operations Coordinator to support the regional leadership in Dubai. You will coordinate across operations, culinary, QA, marketing, and training, ensuring timely information flow and adherence to standards.

You will oversee admin tasks, dashboards, audits, and cross-functional projects while assisting the CEO with administrative requests. A luxury hospitality background is preferred.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality or related field.
• 3–5 years in operations/administrative/coordination roles in hospitality.
• Experience with luxury brands preferred.
• Proven ability to manage multiple stakeholders.
• Experience cross-functionally with culinary, marketing, and operations.

Responsibilities

• Provide daily administrative and logistical support to regional management teams.
• Coordinate general communication and information flow from stores to regional office.
• Coordinate staff onboarding between HR, Operations, and Training.
• Assist with tracking and consolidating business reviews and audits.
• Maintain regional dashboards, store contacts, SOP archives, and calendars.
• Consolidate KPIs and ensure action plans across functions.
• Maintain ISO 22000 documentation for audit readiness.
• Support marketing campaigns and in-store activations.
• Coordinate regional training calendars and invitations.
• Administer medical and life insurance for UAE team.

Skills

Operational knowledge

Communication

Organization

Technical skills

Attention to detail

Interpersonal skills

Discretion

Adaptability

Education

Bachelor's degree in Business Administration or Hospitality

Tools

Microsoft Office Suite

LMS & POS systems

AI tools knowledge

Job description

Ladurée is seeking an Operations Coordinator to support the regional leadership in Dubai. You will coordinate across operations, culinary, QA, marketing, and training, ensuring timely information flow and adherence to standards.

You will oversee admin tasks, dashboards, audits, and cross-functional projects while assisting the CEO with administrative requests. A luxury hospitality background is preferred.