Regional Operations & Brand Coordinator

Qureos; Dubai; On-site; AED 156,000 - 246,000; Full time

Job summary

Ladurée is seeking an Operations Coordinator to support regional operations across multiple locations. You will work with the Regional Operations Director and cross-functionally with culinary, QA, marketing, and training teams to ensure smooth execution, adherence to standards, and effective information flow.

You will assist with administrative tasks, onboarding, dashboards, audits, and marketing coordination while maintaining documentation and timelines aligned with luxury brand standards.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Minimum 3–5 years of experience in operations, administrative, or coordination roles within F&B or hospitality (luxury brand experience preferred).
• Proven ability to manage multiple stakeholders and projects simultaneously.
• Exposure to cross-functional collaboration between culinary, marketing, and operations teams.

Responsibilities

• Provide daily administrative and logistical support to Regional Management, including scheduling meetings and preparing reports.
• Coordinate communication and information flow from stores to the regional office and support departments.
• Coordinate staff onboarding between HR, OPS and Training.
• Maintain regional dashboards, store contact lists, SOP archives and calendars.
• Consolidate KPIs reports to management.
• Support marketing campaigns and in-store activations while ensuring brand consistency.
• Coordinate regional training calendars and maintain TalentLMS records.
• Track training completion and onboarding progress across countries.

Skills

Operations knowledge

Communication

Organization

Attention to detail

Interpersonal skills

Discretion

Adaptability

Education

Bachelor’s degree in Business Administration

Hospitality Management

Tools

Microsoft Office Suite

TalentLMS

POS systems

AI tools

Job description

Ladurée is seeking an Operations Coordinator to support regional operations across multiple locations. You will work with the Regional Operations Director and cross-functionally with culinary, QA, marketing, and training teams to ensure smooth execution, adherence to standards, and effective information flow.

You will assist with administrative tasks, onboarding, dashboards, audits, and marketing coordination while maintaining documentation and timelines aligned with luxury brand standards.