Regional IT Support & Systems Specialist

Confidentiel; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidentiel, based in Dubai, seeks an IT Support Specialist to assist regional teams with networking and security implementations across OS migrations, Office 365, and Azure Autopilot enrolment. You will manage hardware/software upgrades, user accounts, and on-site support for Dubai offices.

The role requires 3+ years in IT within logistics or transportation contexts, strong communication, and project coordination skills.

Qualifications

• BA/BS or equivalent work experience.
• 3+ years' experience in relevant technology and transportation/logistics field.
• Background in project management or project coordination.
• Strong understanding of supply chain solutions.
• Ability to document business process flows.
• Familiarity with EDI and its use.
• Recent project management experience (preferable in the logistics industry).

Responsibilities

• Provide first level IT support for regional users and resolve day-to-day issues.
• Install, configure and upgrade hardware, software, networks, printers and scanners.
• Coordinate with admin and finance teams on IT procurements and approvals.
• Maintain equipment inventories in MS SharePoint.
• Visit offsite offices to deliver on-site IT support when needed.
• Set up staff accounts and onboarding processes and assist with password issues.

Skills

Communication skills

Leadership

Organizational skills

Problem solving

Education

Bachelor's degree

Tools

MS SharePoint

Microsoft Office

EDI

Job description

Confidentiel, based in Dubai, seeks an IT Support Specialist to assist regional teams with networking and security implementations across OS migrations, Office 365, and Azure Autopilot enrolment. You will manage hardware/software upgrades, user accounts, and on-site support for Dubai offices.

The role requires 3+ years in IT within logistics or transportation contexts, strong communication, and project coordination skills.