Regional Director, Local Shops Marketplace — Growth & P&L

Talabat Holding; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

Talabat is seeking a Senior Director - Local Shops Marketplace to lead the regional Local Shops P&L across eight markets in the Dubai region, driving GMV growth and profitability.

You will partner with Product, Technology, Operations, and Country leaders to scale grocery and retail partnerships, oversee strategic accounts, and steer commercial programs. The role demands strong marketplace economics, supplier commercials and multi‑market leadership experience.

Qualifications

• Bachelor degree in Business, Commerce, Economics or a related discipline.
• An MBA would be advantageous.
• Ten years or more of experience in commercial management, account management or business development within marketplace, grocery, retail or e‑commerce organizations.
• Senior leadership with regional or multi‑market responsibility.

Responsibilities

• Own the consolidated regional Local Shops P&L.
• Direct country performance across eight talabat markets and two Instashop markets.
• Guide country Local Shops Heads through clear priorities, targets and performance reviews.
• Analyse commission revenue structures, NCR, NMR and fulfilment-related costs.
• Monitor basket value, basket size and country or vertical mix effects.
• Improve the commercial contribution of talabat Pro subscriptions.
• Establish regional growth plans covering marketplace choice and assortment.
• Lead the launch and expansion of new partner shops.
• Own commercial relationships with major strategic accounts.
• Increase GMV and gross profit across priority regional partners.
• Improve the efficiency of NCR investments and promotional spending.
• Develop Joint Business Plans with leading account groups.
• Lead Quarterly Business Reviews and align regional commitments with market execution.
• Maintain accountability for regional GMV, GP and NCR targets.
• Identify performance gaps and deploy corrective commercial actions.
• Coordinate category implementation across local and regional stakeholders.
• Define the strategy for entering new retail verticals.
• Evaluate marketplace whitespace and develop supporting business cases.
• Lead cross‑functional pilots and scale successful new concepts.
• Coordinate third‑party loyalty programs and specialized platform integrations.
• Establish a consistent QBR governance framework for major account groups.
• Ensure each priority group completes four effective business reviews annually.
• Monitor action‑item ownership and delivery following commercial reviews.
• Act as the regional coordination point between local teams and central functions.
• Build, mentor and lead a high‑performing team of two direct reports.
• Promote commercial ownership, analytical discipline and career development.

Skills

Regional P&L ownership

Marketplace commercial strategy

GMV growth management

Gross‑profit optimization

NCR investment efficiency

NMR performance analysis

Strategic account management

Joint Business Planning

Quarterly Business Reviews

Marketplace economics

Commission revenue analysis

Basket‑value optimization

Multi‑market leadership

Grocery marketplace strategy

Retail category expansion

Health and Beauty growth

New vertical launches

talabat Pro penetration

Subscription‑program commercials

Loyalty‑program integration

Inventory‑management strategy

Order‑fulfilment strategy

Commercial business cases

Cross‑functional execution

Executive team development

Education

Bachelor's Degree in Business/Commerce/Economics or related discipline

MBA (advantageous)

Job description

Talabat is seeking a Senior Director - Local Shops Marketplace to lead the regional Local Shops P&L across eight markets in the Dubai region, driving GMV growth and profitability.

You will partner with Product, Technology, Operations, and Country leaders to scale grocery and retail partnerships, oversee strategic accounts, and steer commercial programs. The role demands strong marketplace economics, supplier commercials and multi‑market leadership experience.