Receptionist (Russian Speaker)

applydubaijob.com; Dubai; On-site; AED 45,000 - 67,000; Full time

Job summary

LEVA Hotel Mazaya Centre in Dubai is seeking a Russian-speaking Receptionist to join its front office team. The role focuses on delivering high-quality check-in/check-out, managing reservations, and coordinating with housekeeping to ensure guest satisfaction.

The ideal candidate is fluent in Russian with strong English, has hospitality or tourism education, and prior front desk experience is a plus. The candidate should be guest-oriented and able to handle inquiries and room folios efficiently.

Qualifications

• Russian fluency in speech and writing is required.
• Strong English communication skills.
• Diploma or degree in Hospitality/Tourism preferred.
• Experience at hotel front desk is a plus.

Responsibilities

• Greet arriving guests and handle check-in/check-out formalities.
• Serve as the primary contact for Russian-speaking guests.
• Address inquiries, manage calls, and handle service requests promptly.
• Maintain guest folios and front desk transactions.
• Coordinate with Housekeeping, Concierge and Maintenance to ensure guest satisfaction.

Skills

Russian language

English language

Hospitality degree

Front desk experience

Education

Diploma in Hospitality/Tourism

Tools

PMS

Job description

Job Title: Receptionist (Russian Speaker)

Company: LEVA Hotel Mazaya Centre

Location: Dubai, United Arab Emirates

Employment Type: Full Time

Salary Range: AED 4,000 – AED 6,000 per month (Estimated)

Candidate Prerequisites: Native/Fluent Russian Speaker | Excellent English Communication Skills | Diploma or Degree in Hospitality/Tourism Preferred | Prior Hotel Front Desk/Reception Experience a Plus | Friendly, Guest-Oriented Demeanor

Role Overview LEVA Hotel Mazaya Centre, a 4-star lifestyle hotel in Dubai, is hiring a Russian-speaking Receptionist for its front office team. The role focuses on delivering high-quality front desk service, conducting seamless guest check-ins and check-outs, managing room reservations, resolving guest inquiries, and coordinating with housekeeping and maintenance departments to ensure exceptional guest stays.

Key Responsibilities

• Greet arriving guests, process check-in/check-out formalities, and handle room key assignments.
• Serve as the primary point of contact for Russian-speaking and international hotel guests.
• Address guest inquiries, manage telephone calls, and resolve service requests promptly.
• Maintain accurate guest folios, reservation records, and front desk financial transactions.
• Collaborate closely with Housekeeping, Concierge, and Maintenance teams to fulfill guest preferences.

Requirements & Qualifications

• Language Ability: Complete verbal and written fluency in Russian; strong command of spoken and written English.
• Education & Experience: Background in hospitality management, tourism, or business administration; prior experience in hotel front desk operations is advantageous.
• Core Competencies: Front office operations, Property Management Systems (PMS), guest relations, conflict resolution, and teamwork.