Receptionist - Luxury Retail

Confidential Company; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Confidential Company in Dubai seeks a luxury client advisor to greet discerning clients and uphold an exclusive shopping experience. You will manage the reception area with sophistication, share knowledge of current collections and brand heritage, handle calls, and guide clients to the appropriate associate, ensuring a pristine, elegant environment.

The ideal candidate has 2–3 years in a client-facing luxury role, a high school diploma, impeccable presentation, and outstanding communication and

Qualifications

• Minimum 2-3 years in a client-facing role in luxury retail or hospitality.
• A high school diploma or equivalent; further certifications in customer service are advantageous.
• Impeccable presentation and a polished, sophisticated personal style that aligns with luxury brand standards.
• Exceptional communication and interpersonal skills to engage clients from diverse backgrounds.

Responsibilities

• Greet and welcome discerning clientele with an impeccable and warm demeanor, setting the tone for an exclusive shopping experience.
• Manage the reception area with sophistication, ensuring a pristine and visually appealing environment that reflects the brand's luxury aesthetic.
• Provide expert knowledge of current collections, brand heritage, and in-store services to assist clients and enhance their visit.
• Efficiently handle incoming calls and inquiries with grace and professionalism, directing them to the appropriate associate or department.

Skills

Client-facing experience

Communication skills

Interpersonal skills

Luxury brand standards

Education

High school diploma

Job description

• Greet and welcome discerning clientele with an impeccable and warm demeanor, setting the tone for an exclusive shopping experience.
• Manage the reception area with sophistication, ensuring a pristine and visually appealing environment that reflects the brand's luxury aesthetic.
• Provide expert knowledge of current collections, brand heritage, and in-store services to assist clients and enhance their visit.
• Efficiently handle incoming calls and inquiries with grace and professionalism, directing them to the appropriate associate or department.

Desired Candidate Profile

• A minimum of 2-3 years of experience in a client-facing role within the luxury retail or hospitality sector.
• A high school diploma or equivalent; further education or certifications in customer service are advantageous.
• Impeccable presentation and a polished, sophisticated personal style that aligns with luxury brand standards.
• Exceptional communication and interpersonal skills, with the ability to engage clients from diverse backgrounds.