Receptionist -Front Office

Southern Sun; Abu Dhabi; On-site; AED 40,000 - 56,000; Full time

Job summary

Southern Sun in Abu Dhabi is seeking friendly Receptionists to join our hospitality team. You will handle reservations, guest requests, and front desk operations, delivering professional service in line with our hotel standards.

Candidates should have 6 months to 1 year in hospitality, good numeracy, and strong English communication. Experience in 4- and 5-star properties is preferred, with a focus on teamwork and maintaining a polished appearance.

Qualifications

• 6 months to 1 year hospitality experience.
• Good numeracy, verbal and written English skills.
• Experience in hospitality (4 or 5 star).

Responsibilities

• Process reservations and guest requests while maintaining excellent service.
• Fulfil administrative functions of guest services accurately and efficiently.
• Collaborate in a team or work independently to meet high standards.
• Maintain health, hygiene, and a professional front office appearance.
• Deliver high quality hospitality standards in daily operations.

Skills

Excellent customer service

Verbal English

Written English

Numeracy

Teamwork

Education

Hospitality qualification

Job description

Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process.

Our successful Receptionists …

• ensure excellent customer service levels are maintained when processing reservations and guest requests.
• ensure all administrative functions of the guest services areas are fulfilled accurately and efficiently, with strict adherence to the hotel's standards and procedures.
• actively participate in a working environment where staff are fully trained, supportive of each other and competent.
• maintain the health, hygiene, and professional appearance of the front office area and all who work in it.
• work as part of a team or individually to deliver high quality standards.

If you have these requirements, minimum at least 6 months to 1 year of experience with a hospitality qualification; good numeracy, verbal and written English skills; experience in hospitality (4 or 5 star).