Receptionist

Mövenpick Hotels & Resorts

Ras Al Khaimah

On-site

AED 47,000 - 73,000

Full time

2 days ago

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Job summary

Mövenpick Resort Al Marjan Island in Ras Al Khaimah is seeking a professional Receptionist to warmly welcome guests, manage check-in and check-out, and ensure a memorable stay in a luxury resort with 418 rooms and panoramic sea views.

You will promote hotel facilities, tailor guest experiences, and upsell services to enhance stays. Multilingual abilities (Arabic, German, Russian, French) and Opera experience are highly valued to deliver outstanding service.

Qualifications

Minimum 1 year of experience as Receptionist in a 5-star resort or hotel in UAE.
Multilingual ability (Arabic, German, Russian, French) is a plus.
Experience with Opera property management system is mandatory.
Demonstrated ability to build and maintain relationships with guests and team members.
Excellent communication and networking skills.

Responsibilities

Greet guests, check-in, respond to requests while delivering exceptional service.
Take initiative to add a personalized guest experience.
Promote hotel facilities and upsell services to enhance stays.

Skills

Multilingual

Stakeholder relationships

Effective communication

Networking

Customer service

Tools

Opera

Job description

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Receptionist

First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What You Will Be Doing

Greet, check-in, respond to requests while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications

Should have min. 1 years of experience as Receptionist for a 5 Star Resort in UAE
Being Multi-lingual i.e. Arabic / German / Russian / French languages would be a Plus
Prior experience working with Opera is Mandatory
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Details

Role Level: Not Applicable
Work Type: Full-Time
Country: United Arab Emirates
City: Ras Al Khaimah
Company Website: http://www.movenpick.com
Job Function: Administrative Support
Company Industry / Sector: Other