Receptionist

Genetic Callnet Consultancy Pvt Ltd.; Dubai; On-site; AED 65,000 - 90,000; Full time

Job summary

Genetic Callnet Consultancy Pvt Ltd. is seeking a friendly Receptionist / Community Coordinator for a premier padel club in Dubai. You will be the first contact for members and visitors, ensuring a welcoming, energetic environment and supporting daily community activities.

Key duties include front desk operations, bookings, court reservations, member registrations, schedules and events coordination, plus active member engagement and customer service in a fast-paced sports setting.

Qualifications

• Previous experience in receptionist/front-desk or community role at a padel club is mandatory.
• Experience in sports clubs, fitness facilities, or racket sports environments is valued.
• Strong communication and interpersonal skills are essential.
• Customer-service oriented with confidence dealing with members.
• Good organizational and multitasking abilities are required.

Responsibilities

• Manage the club's reception and front desk operations.
• Welcome and assist members, guests, and visitors.
• Handle bookings, court reservations, registrations, and inquiries.
• Coordinate with members regarding schedules, sessions, tournaments, and events.
• Maintain strong relationships with existing members and encourage engagement.
• Support organization of padel activities, social events, leagues, and tournaments.
• Handle calls, WhatsApp inquiries, walk-ins, and basic admin tasks.
• Coordinate with coaches, club management, and operations teams.
• Maintain accurate booking and member records.
• Ensure a welcoming, professional, and energetic environment at the club.

Skills

Reception front desk

Customer service

Community engagement

Membership coordination

Booking management

WhatsApp inquiries

Multi-tasking

Communication

Job description

We are looking for a **Receptionist / Community Coordinator** to join an established padel club in Dubai. The ideal candidate should already have experience working as a **receptionist, front-desk executive, or community coordinator within a padel club or sports facility**.

You will be the first point of contact for members and visitors while also supporting the day-to-day community experience at the club.

Key Responsibilities

• Manage the club's reception and front desk operations.
• Welcome and assist members, guests, and visitors.
• Handle bookings, court reservations, registrations, and inquiries.
• Coordinate with members regarding schedules, sessions, tournaments, and events.
• Maintain strong relationships with existing members and encourage community engagement.
• Support the organization of padel activities, social events, leagues, and tournaments.
• Handle calls, WhatsApp inquiries, walk-ins, and basic administrative tasks.
• Coordinate with coaches, club management, and operations teams.
• Maintain accurate booking and member records.
• Ensure a welcoming, professional, and energetic environment at the club.

Requirements

• Previous experience in a receptionist/front-desk or community role at a padel club is mandatory.
• Experience in a sports club, fitness facility, racket sports club, or similar environment will be considered.
• Strong communication and interpersonal skills.
• Customer-service oriented and confident dealing with members.
• Good organizational and multitasking abilities.
• Comfortable using booking systems, WhatsApp, and basic computer applications.
• Energetic, friendly, and approachable personality.
• Candidates with a genuine interest in **padel and the sports community** are preferred.

Must have skills

Padel Club Experience – Mandatory

Reception / Front Desk Experience

Customer Service

Booking & Appointment Management

Handling Calls & WhatsApp Enquiries

Membership Coordination

Community / Member Engagement

Ability to work in a fast-paced Padel Club environment

What We're Looking For

Someone who can do more than simply manage the front desk we need a person who can connect with members, build relationships, and contribute to a strong padel community.