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eMinds is seeking a Receptionist (Arabic Speaker) for our Al Ain location. You will be the first point of contact for visitors, clients and employees, setting the tone of our organization.
This role includes front desk duties, basic administration, and maintaining a high standard of reception operations. The ideal candidate will have 4-5 years of experience in a receptionist/front desk role, be fluent in Arabic with working proficiency in English, and be proficient in MS Office and telephone
Job Location: Al Ain Contact Center / Hatta Service Center, UAE
Salary: AED 6,000 per month
Job Type: Full-time
Experience: 4-5 years
Languages: Arabic (fluent, primary) & English (working proficiency)
We're looking to hire a Receptionist to join our front desk team at the Al Ain Contact Center / Hatta Service Center. You will be the first point of contact for visitors, clients and employees — the person who sets the tone for how our organization is perceived. Beyond the front desk, you will support day-to-day administration and help keep the reception area running to a high standard, all day long.
Greet and assist visitors, clients and employees in a courteous, professional manner
Manage incoming calls, direct them to the appropriate departments and handle general inquiries
Maintain visitor logs and ensure all security procedures are followed
Schedule appointments and coordinate meeting room bookings
Receive, sort and distribute mail and packages
Provide administrative support including document handling, filing and data entry
Keep the reception area clean, organized and presentable at all times
Assist with onboarding procedures for new employees and visitors
Handle emergency situations in line with company protocols
Certification in office administration
Minimum 4-5 years of experience in a receptionist or front desk role, preferably in a Hospitality, corporate or contact center environment
Proficiency in MS Office Suite (Word, Excel, Outlook)
Experience with telephone systems and office equipment
Strong verbal and written communication skills in Arabic and English
Strong command of Arabic — this is a core requirement, not a preference
Professionalism and customer service orientation
Strong organizational and multitasking ability
Attention to detail and accuracy
Reliability and punctuality
Ability to handle confidential information with discretion
Problem-solving and adaptability
Teamwork and collaboration