Ensure all goods and supplies delivered to the hotel are checked in accurately Verify that the items received match the details outlined in purchase orders including quantity quality and specifications
Inspection and Quality Control
- Inspect all incoming goods for damage defects or discrepancies especially food items and perishable goods
- Ensure that all items comply with health and safety standards and report any issues immediately to the Purchasing In-Charge
Documentation
- Accurately complete and file all receiving paperwork including delivery notes invoices and goods receipt forms
- Ensure that all records are updated correctly in the inventory system
Stock Organization
- Ensure that received goods are stored in the appropriate locations according to their type and usage
- Maintain a clean and organized receiving area to facilitate smooth workflow and efficient stock management
Inventory Management
- Update and maintain accurate inventory records
- Ensure that stock levels are regularly monitored and inform the Purchasing In-Charge of any discrepancies between physical stock and system records
Coordination with Vendors
- Work closely with suppliers to resolve any discrepancies related to the delivery of goods such as damaged items or incorrect quantities
- Ensure that returned items are logged and processed appropriately
Assist in Stock Audits
- Participate in regular stock counts and audits to ensure accurate inventory levels
- Work with the Purchasing team to reconcile any discrepancies and maintain proper documentation
Safety and Compliance
- Follow all safety guidelines and health regulations when handling goods particularly food items and chemicals
- Ensure proper storage techniques to maintain the safety and quality of the goods
Report Discrepancies
- Immediately report any delivery discrepancies damages or non-conformance to the Purchasing In-Charge and assist in resolving issues with vendors or suppliers
Support Team Members
- Collaborate with other departments ensuring timely delivery and issuance of goods
- Support the Purchasing team by assisting with inventory control tasks as needed
Sustainability Practices
- Follow environmentally responsible practices such as reducing waste recycling and properly managing the disposal of packaging materials
Qualifications
- High school diploma or equivalent; additional training or certification in supply chain management, logistics, or inventory management is an advantage.
- Previous experience as a Receiving Agent, Stock Clerk, or in a similar role, preferably within the hospitality or retail industry.
- Strong attention to detail and accuracy, with the ability to identify discrepancies and ensure the quality of goods received.
- Excellent organizational skills with the ability to multitask and prioritize effectively.
- Strong communication skills to interact effectively with suppliers, vendors, and internal team members.
- Basic knowledge of inventory management systems and proficiency with Microsoft Office Suite (Excel, Word).
- Knowledge of safety and health regulations, particularly regarding the handling and storage of food and chemical products.
- Physical ability to lift and carry heavy items, and work in a physically demanding environment.
- Ability to work both independently and as part of a team, taking initiative when required.
- Problem-solving skills to address delivery issues and discrepancies promptly.