Real Estate Trainer

Prima Luxury; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

Prima Luxury is seeking a Training Manager to design, implement, and oversee comprehensive training programs across the real estate organization in the UAE. You will ensure brokers, agents, marketing teams, and support staff stay up-to-date with knowledge, compliance, and market expertise to drive high performance.

The role focuses on improving sales performance, service quality, operational efficiency, and adherence to regulatory requirements (RERA, DLD, AML, etc.).

Qualifications

• Bachelor’s degree is required.
• Experience in real estate training or L&D is essential.
• Strong knowledge of UAE real estate market, RERA/DLD regulations, and brokerage operations.
• Experience training sales teams and brokers is preferred.
• Excellent presentation and communication skills.
• Strong understanding of real estate sales cycles and CRM systems.
• Proactive, structured, and result-oriented approach.

Responsibilities

• Develop a structured training framework for new joiners and existing staff.
• Identify training needs across sales, leasing, marketing, admin, and operations.
• Create annual training calendars aligned with business goals and launches.
• Design onboarding programs for brokers and real estate agents.

Skills

Training management

Presentation skills

Communication skills

Leadership and coaching

CRM usage

Education

Bachelor’s degree in Business, Real Estate, HR, or related field

Tools

CRM systems

Job description

The Training Manager will be responsible for designing, implementing, and overseeing all training and development initiatives across the real estate organization. This role ensures that brokers, sales agents, marketing teams, and support staff are continuously equipped with the knowledge, skills, compliance awareness, and market expertise required to perform at the highest professional standards.

The Training Manager will play a key role in improving sales performance, service quality, operational efficiency, and adherence to regulatory requirements (RERA, DLD, AML, etc.).

Key Responsibilities

• Develop and implement a structured training framework for new joiners and existing staff
• Identify training needs across sales, leasing, marketing, admin, and operations teams
• Create annual training calendars aligned with business goals and project launches
• Design onboarding programs for brokers and real estate agents

Conduct regular training on:

• Project knowledge and inventory
• Sales techniques and closing strategies
• Lead handling and CRM usage

Client relationship management

• Ensure agents are well-versed in current market trends, pricing, and competition
• Coordinate with developers and project teams for project-specific training sessions

Compliance & Regulatory Training

• Train staff on RERA/DLD rules, AML policies, documentation standards, and ethical practices
• Ensure understanding of contracts, forms, and legal procedures related to transactions
• Maintain training records for compliance purposes

Soft Skills & Professional Development

• Conduct sessions on communication skills, negotiation, presentation, and professionalism
• Improve interpersonal skills, phone etiquette, and client interaction standards
• Encourage proactive work culture and performance mindset

Performance Monitoring & Improvement

• Evaluate effectiveness of training through assessments and performance tracking
• Work with management to identify underperformance and design improvement plans
• Support managers in mentoring and coaching team members

Training Material & Documentation

• Develop training manuals, SOPs, presentations, and digital learning resources
• Maintain updated training documentation and knowledge base
• Prepare reports on training activities and outcomes
• Work closely with Sales Heads, Marketing, HR, and Management
• Organize internal and external training workshops
• Manage relationships with external trainers and training institutes if required

Qualifications & Experience

• Bachelor’s degree in Business, Real Estate, HR, or related field
• Minimum 5–7 years of experience in real estate training, sales management, or L&D
• Strong knowledge of UAE real estate market, RERA/DLD regulations, and brokerage operations
• Experience in training sales teams and brokers is essential
• Excellent presentation and communication skills
• Strong understanding of real estate sales cycles and CRM systems
• Ability to motivate and develop teams
• Organizational and documentation skills
• Leadership and coaching ability
• Proactive, structured, and result-oriented approach

Key KPIs

• Improvement in agent sales performance post-training
• Successful onboarding and readiness of new joiners
• Compliance adherence and reduction in documentation errors