Quality Director

Client of Limitless Recruitment; Dubai; In loco; AED 223.000 - 257.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight to Dubai

Employment visa sponsorship

Medical insurance

2 days off per week

30 days annual leave

UAE public holidays

Annual flight ticket allowance

Family status

Descrizione del lavoro

Limitless Recruitment is seeking an experienced Quality Manager to join a prestigious 5-star luxury hotel in Dubai. You will drive Forbes Travel Guide standards, elevate guest experiences, and lead quality initiatives across departments.

The role requires hands-on auditing, staff training, and continuous improvement. Fluency in English and at least one European language are required, with GCC hospitality experience highly valued. We offer sponsorship and medical insurance, plus annual leave.

Competenze

• 5-star luxury hotel experience required.
• Experience implementing Forbes Travel Guide standards.
• GCC hospitality experience required.
• Fluency in English; another European language preferred.
• Ability to identify service gaps and corrective actions.
• Strong analytical and organizational skills.
• Ability to train staff on quality standards.

Conoscenze

Forbes standards

Guest experience

Quality training

Brand standards

Audits & inspections

Communication skills

Team collaboration

Descrizione del lavoro

NOW HIRING QUALITY MANAGER 5-Star Luxury Hotel Dubai UAE

Limitless Recruitment is seeking an experienced and detail-oriented Quality Manager to join a prestigious 5-star luxury hotel in Dubai We are looking for a hospitality professional with a strong luxury hotel background in-depth knowledge of Forbes Travel Guide standards and a proven track record of driving service excellence operational quality and exceptional guest experiences This role is ideal for a quality professional who understands the highest standards of luxury hospitality and can inspire teams to consistently deliver outstanding service

MANDATORY ROLE REQUIREMENTS

• Previous experience as a Quality Manager within a 5-star luxury hotel is essential
• Proven hands-on experience implementing, monitoring, and auditing Forbes Travel Guide standards
• A strong background in ultra-luxury or luxury 5-star hospitality
• Previous GCC hospitality experience is mandatory
• Fluency in English both written and spoken plus an additional European language
• In-depth knowledge of luxury service standards guest experience and quality assurance frameworks
• Experience conducting internal quality audits service evaluations and operational inspections
• Strong understanding of guest satisfaction metrics guest feedback analysis and service recovery procedures
• Ability to identify service gaps implement corrective action plans and monitor continuous improvement
• Experience developing and delivering quality training programmes to improve employee performance and service delivery
• Strong knowledge of SOPs brand standards operational compliance and quality reporting
• Excellent analytical organisational communication and interpersonal skills
• Ability to collaborate with department heads and senior management to maintain consistent luxury service standards across hotel operations
• Exceptional attention to detail a proactive mindset and a genuine passion for hospitality excellence

Please note Candidates must meet all mandatory requirements including previous 5-star luxury hotel experience Forbes Travel Guide standards and GCC experience

SALARY amp BENEFITS

• AED 20 000 23 000 per month
• depending on experience
• Flight to Dubai
• Employment visa sponsorship
• Medical insurance
• 2 days off per week
• 30 days annual leave
• UAE public holidays
• Annual flight ticket allowance
• Family status

Accommodation and transportation are not provided and must be arranged at the candidate s own expense