Quality Assurance Manager

SD AALAS; Dubai; On-site; AED 335,000 - 614,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Career progression opportunities

Training and development

Annual performance bonuses

Job summary

SD AALAS in Dubai is seeking a Quality Assurance Manager to lead QA initiatives, ensure compliance, and drive continuous improvement across operations. You will oversee audits, CAPA, and supplier quality, collaborating with production, engineering, and procurement to minimize defects and boost efficiency.

The role requires mid-to-senior level experience in QA, strong leadership, analytical skills, and a proven track record with QA systems, SPC, and data-driven decision making.

Qualifications

• Proven experience as a Quality Assurance Manager or similar role.
• Strong knowledge of quality management systems and QA principles.
• Familiarity with ISO 9001 and relevant quality standards.
• Experience with audits, CAPA, and non-conformity handling.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to perform root cause analysis and implement solutions.
• Excellent leadership, communication, and documentation skills.
• Knowledge of quality metrics, SPC, and performance monitoring.

Responsibilities

• Develop, implement, and maintain QA policies, procedures, and systems.
• Establish quality standards and inspection criteria per regulations.
• Oversee QC activities, product inspections, testing, and evaluations.
• Monitor quality KPIs, identify issues, and drive corrective actions.
• Lead internal audits and coordinate external audits for compliance.
• Drive QMS implementation and continual improvement.
• Investigate complaints, defects, and non-conformities; perform root cause analysis.
• Collaborate with cross-functional teams to mitigate quality risks.
• Maintain quality documentation, reports, and audit records.
• Ensure SOPs are followed and train QA personnel.
• Evaluate supplier quality and address material defects.
• Analyze data and trends to reduce waste and defects; support Kaizen/Lean initiatives.
• Prepare and present quality performance reports to senior management.

Skills

Leadership

Quality management

Analytical thinking

Problem-solving

Team management

Documentation

Communication

Attention to detail

Statistical knowledge

SPC basics

Education

Bachelor's degree in Quality Management or related field

Tools

MS Excel

Quality management software

ERP systems

Statistical analysis tools

Job description

We’re Hiring: Quality Assurance Manager

Employment Type: Full-Time

Level: Mid-Level to Senior-Level

We are looking for a detail-oriented, analytical, and results-driven Quality Assurance Manager to join our team! The ideal candidate will have strong leadership skills, extensive knowledge of quality management systems, and a passion for maintaining high standards of product quality and operational excellence. You will be responsible for developing and implementing quality assurance strategies, overseeing inspection and testing processes, ensuring compliance with industry standards, and driving continuous improvement across business operations. Working closely with production, engineering, operations, and management teams, you will help minimize defects, improve process efficiency, and ensure that products and services consistently meet customer expectations.

Key Responsibilities

• Develop, implement, and maintain quality assurance policies, procedures, and systems to ensure consistent product and service quality.
• Establish quality standards, performance objectives, and inspection criteria in line with company requirements and applicable industry regulations.
• Oversee quality control activities, product inspections, testing procedures, and process evaluations.
• Monitor quality performance indicators, identify recurring issues, and implement corrective and preventive actions.
• Lead internal quality audits and coordinate external audits to ensure compliance with relevant standards and regulations.
• Manage the implementation and continuous improvement of quality management systems (QMS).
• Investigate customer complaints, product defects, and non-conformities, ensuring effective root cause analysis and resolution.
• Collaborate with production, engineering, procurement, and operations teams to identify quality risks and improve operational processes.
• Develop and maintain quality documentation, inspection reports, audit records, and compliance-related documentation.
• Ensure that employees follow established quality procedures, work instructions, and standard operating procedures (SOPs).
• Lead, train, and mentor quality assurance personnel to strengthen technical capabilities and overall team performance.
• Evaluate supplier quality performance and work with procurement teams to address material defects and supplier-related issues.
• Analyze quality data and trends to identify improvement opportunities and reduce production waste, rework, and defect rates.
• Drive continuous improvement initiatives using methodologies such as Lean, Six Sigma, Kaizen, and root cause analysis.
• Ensure compliance with applicable industry standards, customer requirements, and relevant legal and regulatory obligations.
• Prepare quality performance reports and present findings, risks, and improvement recommendations to senior management.
• Promote a company-wide culture of quality awareness, accountability, and continuous improvement.

Requirements

• Proven experience as a Quality Assurance Manager, Quality Manager, or in a similar quality management role.
• Strong knowledge of quality management systems, quality assurance principles, and quality control procedures.
• Familiarity with ISO 9001 and other relevant quality standards applicable to the industry.
• Experience conducting quality audits, managing non-conformities, and implementing corrective and preventive actions (CAPA).
• Strong analytical, problem-solving, and decision-making skills.
• Ability to conduct root cause analysis and develop effective solutions to quality-related issues.
• Excellent leadership and team management skills, with the ability to guide and develop quality assurance professionals.
• Strong understanding of quality metrics, statistical process control (SPC), and performance monitoring techniques.
• Excellent communication, documentation, and presentation skills.
• Ability to collaborate effectively with cross-functional teams and communicate quality requirements clearly.
• High attention to detail and a strong commitment to maintaining quality standards and customer satisfaction.
• Proficiency in Microsoft Office applications, particularly Excel, for quality reporting and data analysis.
• Experience with quality management software, ERP systems, or statistical analysis tools is an advantage.
• Knowledge of Lean Manufacturing, Six Sigma, FMEA, 8D problem-solving, or other quality improvement methodologies is an advantage.
• A bachelor’s degree in Quality Management, Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related field is preferred.
• Relevant professional certifications in quality management, auditing, or Six Sigma are an advantage.
• Previous experience managing quality audits, supplier assessments, regulatory compliance, or customer quality requirements is an advantage.

What We Offer

• An opportunity to lead quality assurance initiatives and contribute directly to business performance.
• A collaborative working environment that encourages innovation, accountability, and continuous improvement.
• Opportunities to strengthen leadership, technical, and strategic quality management skills.
• Exposure to quality management systems, compliance programs, auditing, and process optimization.
• Career progression into Senior Quality Manager, Head of Quality, Quality Director, Operations Director, or other senior management roles.
• Training, mentorship, and professional development opportunities.
• Competitive compensation and a comprehensive benefits package.
• The opportunity to establish high-quality standards, improve operational processes, and enhance customer satisfaction.

Interested in Joining Our Team?

If you are passionate about quality excellence, process improvement, and building a strong quality culture, we would love to hear from you! Apply today and become part of a team committed to delivering reliable products, maintaining high standards, and achieving sustainable business growth.