We are seeking an experienced QA & Technical Standards Manager to oversee quality assurance, technical standards, compliance and governance across large-scale facilities management operations, ensuring operational excellence and regulatory compliance.
Key Responsibilities
- Develop and implement quality assurance, compliance and technical standards frameworks.
- Manage internal and external audits, inspections, assurance programmes and compliance assessments.
- Establish and maintain technical standards, procedures, quality management systems and documentation controls.
- Monitor regulatory compliance, identify operational risks and implement corrective actions.
- Oversee audit findings, non-conformance reports (NCRs) and corrective-action closure.
- Develop governance reports, compliance dashboards and performance monitoring systems.
- Collaborate with operational teams, contractors and service providers to ensure adherence to established standards.
- Drive continuous improvement, technical competency development and operational excellence initiatives.
Requirements
- Bachelor's degree in Engineering, Facilities Management, Asset Management, Operations Management, Business Administration or a related field.
- Minimum 10 years of relevant experience in Quality Assurance, Compliance, Governance, Auditing or Technical Standards Management.
- Strong background in Facilities Management, Engineering Operations or Critical Infrastructure.
- Proven experience managing audit programmes, compliance frameworks, technical documentation and corrective-action processes.
- Good understanding of ISO standards, quality management systems and regulatory compliance requirements.
- Proficiency in audit management, compliance monitoring, reporting and data analysis tools.
- Strong analytical, communication and stakeholder management skills.